The Remington Club

March 2024, I am updating my review. The Remington Club has a new Executive Director, Kevin Booth, and he is the best ED this community has had since my mother moved here since 2017. He is getting a LOT accomplished. He has GREAT weekly communication via email with the residents regarding all pertin...

March 2024, I am updating my review. The Remington Club has a new Executive Director, Kevin Booth, and he is the best ED this community has had since my mother moved here since 2017. He is getting a LOT accomplished. He has GREAT weekly communication via email with the residents regarding all pertinent matters in the community. It is much easier to accept something "wrong" if you have the context and what actions are being done to remedy it, Kevin is providing this. Kevin seems to be putting together a strong director level team. Marshall who has been here for some time has continued to do a stellar job. David who is heading Maintenance is a great addition and he as well is getting things done. Unfortunately, there is still much to be done as Ownership/past ED''s have left so much undone for so long. That is no fault of the current ED/team. Food is getting better, but still has a way to go. This is one of the hardest issues to get right as it is so subjective. Quality of meat still needs to improve, menu choices need more diversity. I am hopeful that this team will stick and continue to make the needed improvements. This community has great "bones" and my hope is that it will soon live up to 5 stars. I give the team 5 stars, but the community still has a way to go. Is there a way to give a half star? Certainly not 5 start living. We are extremely disappointed in The Remington Club. My mom has lived here for quite a few years. This used to be THE PLACE but sadly it has not been kept up and the apartments are in dire need of an up grade as is the entire community. They spray paint over kitchen and bathroom counters instead of replacing them when they are worn. They are in the process of redoing the dining room (its about time since there was duck tape over tears in the carpet). The last straw is that after redoing the dining room they will only serve dinner 3 nights a week. "If" a resident wants dinner the other 3 nights they have to go over to the other building- not a walkable distance for most seniors especially at night. On Sunday nights there will be NO dinner service, the brunch is supposed to sustain them the rest of the day. It''s obviously a tatic to cut back on labor. Maybe they should cut investor profits of their REIT. Everyone moved in with the promise of three meals a day and at the VERY LEAST one would want dinner every night. One of the main purposes of these communities is the social aspect. The apartments are big that is about the only positive thing I can say. The kitchen and bathroom counters and sinks have been SPRAY PAINTED in matte paint instead of replacing them when they have worn out. At these prices it should have been renovated years ago. UPDATE: Things are going from bad to worse. Laundry doesn''t get done house cleaning doesn''t get done, repairs aren''t done. When the ED says that he will talk to the residents he doesn''t. This community is on its 3rd ED in a very short amount of time. I don''t know how many chefs have come and gone. The dining experience is getting worse. In the bistro they don''t have room for walkers and wisk them away but won''t help get your food and drink to your table. If my mom falls and break her hip because they took her walker away then they should expect a law suit. They charge $18 for beef stroganoff (no sides included and the sides they did offer were all starches, no vegetables, really great for diabetics). I think this place is about ready to go bankrupt and they are trying to pinch every penny they can. It''s so sad.

It’s what my client gets for his lunch. This place it’s the worst place I’ve been working It’s not safe, health care and food not good cleaning house keeper don’t do a good job. Well on general Remington Club it’s very bad at all 😪😡😪

I wanna say thank you very much for all your support and quality of work; thank you bc you made very happy to my patient regarding on his meals thank you bc you made things happens on kitchen and menus for all the residents and staff on the Remington club, thank you Robert for all 🙏🙏🙏

This place is terrible. They dumped tons of money into a building that is poorly staffed. I mean no Executive Director, Maintenance Director, or Chef. the life alert system doesn''t work, even though it is repeatedly brought up during tours. What gives? The rest of the "Positive" reviews are a lie a...

This place is terrible. They dumped tons of money into a building that is poorly staffed. I mean no Executive Director, Maintenance Director, or Chef. the life alert system doesn''t work, even though it is repeatedly brought up during tours. What gives? The rest of the "Positive" reviews are a lie and look like bots;