StoryPoint Germantown, formerly known as The Solana Germantown, is a senior living community located in Memphis, Tennessee. It provides assisted living and memory care services, with additional options for independent living. The facility offers a range of amenities, including spacious apartments—some of which feature balconies—designed to support residents' comfort and safety. Residents have access to regularly scheduled activities such as exercise classes, religious services, off-site excursions, social gatherings, and entertainment options. The community also provides dining options and common areas to promote social interaction. StoryPoint Germantown’s staff is available 24 hours a day, offering personalized care tailored to residents' individual needs, including specialized programming for individuals with Alzheimer’s disease or other forms of dementia.
The care at StoryPoint Germantown encompasses comprehensive support for residents managing diabetes, including medication administration, coordinated meal plans, and glucose monitoring as needed. Assistance with insulin and other diabetes-specific needs is overseen by trained staff in collaboration with residents’ healthcare providers. Incontinence care is available, including timely reminders, hygiene support, and the provision of necessary supplies, with full assistance in bathing and toileting to preserve dignity and comfort.
Ambulatory support extends to regular podiatry visits on-site, ensuring residents have access to foot care and mobility assessments without needing to leave the community. There are established protocols to assist residents who require mobility aids, including assistance with transfers and movement throughout the facility. In addition, a therapy room is available for scheduled physical, occupational, or speech therapy sessions, facilitated through partnerships with external therapists as required by residents’ care needs.
Staff at StoryPoint Germantown provide full assistance with activities of daily living, including bathing, eating, dressing, and toileting, adapting their services to each resident's capabilities. While families and residents widely report a warm community atmosphere and attentive care, some have noted concerns regarding staffing levels, especially during weekends or times of increased occupancy, which may impact timely service. The administration is generally described as responsive and communicative; however, some reviewers have mentioned gaps in communication during transitions or about residents’ day-to-day wellbeing. Prospective residents and families are encouraged to ask about current staffing ratios, communication procedures, and safeguards designed to maintain care quality, especially for memory care residents.
StoryPoint Germantown remains focused on fostering a welcoming environment with comprehensive care services and diverse programming, while continuing to evolve its organizational practices to address the needs and concerns of its residents and their families.
Costs at this community start at $5,795 and range up to $6,595. The average price in the community is $5,795, which is more than the average price in the area of $4,786. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
