Belmont Village Senior Living Memphis

We loved Belmont Village Memphis. We are kind of leaning towards that community if their assessment of my father went well. It is a little bit smaller than the other place we visited. The staff was very caring, and some of the staff are crossover staff at the facility that my father is in right now,...

We loved Belmont Village Memphis. We are kind of leaning towards that community if their assessment of my father went well. It is a little bit smaller than the other place we visited. The staff was very caring, and some of the staff are crossover staff at the facility that my father is in right now, so he would already be familiar with several of their staff members. They have a room that's set up as a theater where they can watch movies. They have rooms set aside for different hobbies, whether it's painting or crafting. They have a gardening club that takes care of both vegetable-type plants as well as flowers. They have a library set up as well. They have a gaming room that's set up where they can go in and play cards or play bingo or what have you. They had quite a bit. There were different things set up. No matter what interest you have, they could provide an outlet for you to do that. The menu had many options. Everyone does not eat at the same time or you don't have to eat at the same time. Their dining room is open for like three hours for breakfast, two or three hours for lunch, and then two or three hours for dinnertime as well, so you can go within that timeframe at your convenience because some people are not always hungry at 5:00 in the afternoon. We liked that aspect of it a lot, too.

The in house therapy is a must to hopefully enable her to get stronger and more independent. Very organized with plenty of staff per resident. The stuff is friendly, communicates well, and is willing to help. Facility is nice and my Moms room just got a refresh.

Belmont Village Memphis facilities are understaffed and unable to provide adequate, competent care. They did not provide the care that was described or promised. The facility is run down. The food is marginal and institutional. I would not recommend this facility to others looking.

We have had overall a really good experience at Belmont Village. We've had a couple of minor billing issues that we're still working out. But besides that, everything is good, and my loved one is happy there.