Westminster Towers in Orlando, Florida, is a senior living community providing a variety of care options to accommodate the evolving needs of residents. The primary care service is assisted living, supplemented by offerings of skilled nursing, rehabilitation, memory care, and continuing care retirement community (CCRC) support. The community is part of Westminster Communities of Florida and operates as a faith-based, not-for-profit organization. Certified by Medicare and Medicaid and a Medicare participant since January 1, 1992, Westminster Towers is equipped to support residents who require different levels of medical and personal assistance. The services available include diabetes management, medication administration, incontinence care, and full assistance with the activities of daily living such as bathing, eating, dressing, and toileting. Professional nursing staff are onsite, and specialized therapy services—including physical therapy, occupational therapy, and speech therapy—are provided as needed. Massage therapy and podiatry are also available. The community can accommodate English and Spanish-speaking residents.
Residents have access to a range of amenities and programs designed to support wellness and engagement, such as clubs and interest groups, resident and family counseling, a barber and beauty salon, fitness programs, and a variety of social, educational, and recreational activities. Memory care services are available for those with Alzheimer’s and other forms of dementia. The facility maintains an active community environment with opportunities for socialization and enrichment. There is dedicated staff for services including massage therapy, and a current census of 111 residents. The availability of a resident and family council helps address concerns and fosters communication between residents, their families, and facility management.
Westminster Towers provides complimentary transportation services for both medical and non-medical purposes. This service allows residents to attend medical appointments, participate in offsite activities, or run errands as needed, supporting independence and access to healthcare and community resources.
According to family and resident reviews, experiences at Westminster Towers vary. Many describe a well-maintained, clean environment, abundant amenities, and an active, engaging atmosphere. Positive feedback frequently notes the professionalism and compassion of staff, especially in long-term and rehabilitation care settings, and satisfaction with food quality and family support. However, some residents and families have reported concerns with the skilled nursing and health center areas, citing issues such as understaffing, long wait times for assistance, inconsistent caregiver assignments, communication gaps regarding care plans, and occasional lapses in basic care. Some concerns include reports of delayed aid leading to negative health outcomes for residents. Although there is mention of improvements over time, variation in care quality and staff responsiveness remains a concern brought up in several reviews. Overall, while Westminster Towers is recognized for its clean environment, range of services, and supportive community, families are encouraged to evaluate the care setting that best fits their needs. No major recent expansions or changes to the facility have been reported as of mid-2024.
Costs at this community start at $4,641 and range up to $7,200. The average price in the community is $5,920, which is more than the average price in the area of $4,665. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
