Westerville Senior Living is an assisted-living community located in Westerville, Ohio. Operated by Traditions Management, the facility provides a range of care and support options for older adults, including independent living, assisted living, and a dedicated memory care neighborhood. Personalized care plans are developed for each resident, taking into consideration individual medical needs and preferences. The community features daily assistance with activities of daily living, wellness programs, and a variety of amenities designed for comfort and engagement.
Care and medical support at Westerville Senior Living include assistance with personal hygiene and mobility, such as full assistance with bathing, dressing, and toileting, and standby supervision during meals. The staff can provide incontinence care and support for ambulatory needs. Residents with diabetes benefit from specialized diabetes care and medication management. A secured memory care neighborhood is available, which is specifically designed to accommodate individuals with memory loss, such as Alzheimer’s or other dementias. This area features enhanced safety measures and structured routines, along with indoor and outdoor walking paths suited for secure movement and exercise. Regular medical services are offered through visiting optometrists and podiatrists as needed.
The community supports engagement and enrichment through clubs and social groups, providing opportunities for residents to participate in communal activities. Fitness and wellness are encouraged with indoor and outdoor walking paths and organized fitness programs, including yoga and chair yoga. Amenities within the facility include a barber and beauty salon for personal grooming and self-care.
For transportation, Westerville Senior Living offers complimentary services for medical appointments and, when available, for non-medical purposes such as errands and outings. Transportation is coordinated to help residents attend healthcare visits outside the community, supporting both their medical and social needs.
Resident and family feedback on Westerville Senior Living reflects a wide range of experiences. Many appreciate the professionalism, friendliness, and patience of the local staff, citing positive experiences with tours, move-in processes, and personal care. Cleanliness, meal services, and attention to resident needs are frequently recognized, especially regarding responsiveness during the COVID-19 pandemic. However, some negative feedback highlights concerns about facility management, insufficient staff coverage, inconsistent maintenance, and care planning shortfalls—particularly related to memory care licensing and toileting support. There are also reports of staff turnover and challenges with corporate communication. While the front-line care team and community atmosphere are commended by many, others note significant management and oversight issues that may affect care consistency and quality.
Costs at this community start at $2,275 and range up to $6,692. The average price in the community is $4,484, which is less than the average price in the area of $4,712. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
