Trustwell Living at Rock Run Place is a senior living community located in Joliet, Illinois. This facility provides both assisted living and memory care services, focusing on supporting residents who benefit from help with daily activities and those living with Alzheimer's disease or other forms of dementia. The community features staff trained to assist with a wide range of personal care needs, as well as to promote a secure and comfortable environment for all residents.

The care and medical support at Trustwell Living at Rock Run Place encompass several specialized services. The community is designed specifically to accommodate individuals experiencing memory loss, with secured areas to enhance safety. Residents receive individualized memory care, with activities and environments tailored to support cognitive function and engagement. There is full assistance available with activities of daily living, including bathing, eating, dressing, and toileting. Medication management is provided to ensure accuracy and compliance with prescribed treatments. The staff can offer incontinence care, ambulatory care, diabetes management, and scheduled doctor’s appointments, including visits from Spanish-speaking providers and podiatry services. Wellness and fitness programs are available to maintain or improve residents’ physical health. The facility hosts clubs and community groups, providing social opportunities and creative activities in a structured setting. Additional amenities include a barber and beauty salon and secure outdoor walking paths.

Transportation services at Rock Run Place are designed to support residents’ medical and personal needs. The community offers complimentary and scheduled transportation for both medical appointments and non-medical outings, allowing residents to attend offsite healthcare visits or enjoy trips for errands and leisure activities as organized by the facility.

Reviews from residents and families describe Trustwell Living at Rock Run Place as offering a welcoming, homelike environment with friendly and attentive staff. Many note that the transition process for new residents is well supported, and that a lively social calendar helps promote engagement and well-being. Nonetheless, some families have expressed concerns related to staffing levels and consistency, particularly regarding timely assistance and cleanliness, especially during shift changes or periods of management transition. Reports of administrative delays, room maintenance issues, and communication gaps also occur. Overall, most feedback highlights personalized care and a supportive atmosphere, while recognizing that care quality may fluctuate with staffing or management changes.

Costs at this community start at $1,976 and range up to $2,670. The average price in the community is $2,323, which is less than the average price in the area of $5,422. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.