The Windsor at San Pablo in Jacksonville, Florida, is an assisted living and memory care community offering personalized support for older adults. In addition to core assisted living services, the facility specializes in memory care for individuals with Alzheimer's or other forms of dementia and provides podiatry services. The Windsor at San Pablo accepts residents with psychiatric issues. Support with activities of daily living—including full assistance with bathing, dressing, eating, and toileting—is available, ensuring residents receive the care they need.
Residents enjoy a vibrant lifestyle supported by a variety of amenities and services. The Windsor at San Pablo features spacious private and companion suite accommodations, each with individual climate controls, private bathrooms with walk-in showers, and emergency call systems to provide peace of mind. The community is pet-friendly, allowing residents to bring their small pets, which helps foster a sense of comfort and companionship.
Chef-prepared meals are served restaurant-style in an elegant dining room, with menus designed to accommodate dietary needs and preferences. The culinary team regularly crafts seasonal specials, and snacks and beverages are available throughout the day. Residents can also participate in themed dining events and holiday celebrations that add variety and enjoyment to mealtimes.
A robust calendar of life enrichment activities is offered, including daily fitness classes, arts and crafts workshops, music therapy, gardening groups, and group outings to local Jacksonville attractions such as parks and cultural events. Specialized memory care programming, following the Oxford Memory Care model, provides tailored therapies and structured routines that encourage cognitive engagement and social interaction for residents living with dementia. Spiritual services, intergenerational events, and volunteer opportunities are also available, promoting a sense of purpose and belonging.
On-site wellness programs are complemented by therapy services such as physical, occupational, and speech therapy, as well as regular visits from healthcare professionals, including nurses and a visiting physician. The Windsor at San Pablo offers transportation for medical appointments, shopping trips, and recreational excursions, supporting resident independence.
Resident and family feedback often references the clean and well-maintained environment, a friendly and professional staff, and a welcoming community atmosphere. Reviews note good communication and attentive support during care transitions, though some families have raised concerns about staffing levels, especially in dining and memory care, as well as challenges related to dietary accommodations and medical oversight. Despite these operational issues, most residents and families express satisfaction with the standard of care and the community's efforts to address concerns when raised.
Costs at this community start at $5,500 and range up to $5,625. The average price in the community is $5,562, which is more than the average price in the area of $5,340. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
