Cypress Village Continuing Care Retirement Community

As a past employee at cypress, I can say the facility looks clean but as far as treatment towards their employees and a few observations from seeing how staff treat the residents when family is not around I have a few things to share on. I have received verbal complaints from residents and have obse...

As a past employee at cypress, I can say the facility looks clean but as far as treatment towards their employees and a few observations from seeing how staff treat the residents when family is not around I have a few things to share on. I have received verbal complaints from residents and have observed CNAs telling residents to stop screaming and they can wait to get in bed for night shift. Residents needs as far as being changed would often get neglected dut to staff only doing the required 2 changes a shift. I have walked into work where residents beds are soaked with urine and feces because night shift didn''t "want" to change them. I experienced the facility being shortstafffed at times and residents needs being neglected due to the staff not being present. On a personal regard, me as well as few other employees who are 23 or younger were often nit picked and disrespected. I would often be told, "I understand your too young to truly know what I''m telling you" , "your so young, you sure you can handle this job", etc. My administrator stephanie m. Would often call me into her office to discuss alot of "problems" after gathering a list of them and then writing me up rather than pointing them out the same day so I could better improve my work performance. I was then assigned to a certain hall to work with a CNA who was always running off the floor and disappearing and always on her ohone, never wanting to help. I was left with wandering her call lights and provide care to her residents as well as mine. My little "problems" were noticed and addressed, but other employees who are on their phones, running of the floor, walking around the building, not changing their residents when they ask to be changed, not getting residents up just because they didn''t want to, etc. Was not addressed even ik the slightest. The only residents who j can say get full care are the residents who have family come in on a daily basis.

One of the ladies working there when I was heading the wrong direction she took me exactly where I needed to go then need to ask her she just says where you going where you going the wrong way let me take you I was awesome she could have just told me how to get how do I look at I