The Phoenix at Lake Lanier is a senior living community located in Gainesville, Georgia, providing assisted living and specialized memory care services. The facility offers personalized care plans tailored to the needs of each resident, with a focus on enhancing quality of life for both those needing daily living assistance and individuals with Alzheimer's or other forms of dementia. The community features a range of amenities, including social clubs and community groups, a barber and beauty salon, dedicated fitness and yoga or chair yoga programs, therapy spaces, and indoor and outdoor walking paths. Residents benefit from recreational activities and supportive environments in both assisted living and secured, memory-care-only sections of the facility.

Care and medical support at The Phoenix at Lake Lanier cover a broad spectrum of resident needs. The facility provides full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Medication management, diabetes care, incontinence care, and ambulatory support are available. The memory care program is conducted in a secured community environment designed for residents requiring enhanced supervision and dementia care, with attention to safety and specialized support. Services are offered in both English and Spanish where needed. Medical and therapeutic support options include access to podiatry and dental care, a therapy room for rehabilitation, and fitness or yoga classes tailored for older adults. The community also states it can accommodate residents with certain psychiatric issues.

Transportation services at The Phoenix at Lake Lanier include complimentary transportation for both medical appointments and non-medical outings. This service helps residents attend doctor’s appointments, participate in scheduled community activities, or manage personal errands, contributing to greater independence and connectivity with the wider community.

Resident and family feedback regarding The Phoenix at Lake Lanier highlights both strengths and notable areas of concern. Many reviewers positively note the community’s attractive physical environment, a variety of amenities, extensive activity programming, and positive interactions with compassionate staff—particularly praising certain members of management. Improved health outcomes for some residents have also been noted. However, recurring concerns are reported about frequent staff and management changes, ongoing understaffing (especially in the memory care area and on weekends), and lapses in basic care such as delayed response to call bells, unaddressed hygiene needs, and inconsistent quality among care aides. Issues with leadership communication and higher cost dissatisfaction are also present. Reviews suggest the community may be a better fit for residents whose families can provide ongoing oversight or supplement care, as the facility’s staff consistency and medical oversight do not always meet the expectations of residents seeking a higher degree of professional support. No major recent developments or operational changes have been publicly reported for the facility as of mid-2024.

Costs at this community start at $3,900 and range up to $5,200. The average price in the community is $4,000, which is less than the average price in the area of $4,275. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.