The CROSSROADS is a nursing home facility located in Davenport, Florida. It is certified by both Medicare and Medicaid, with the facility participating in Medicare since June 26, 1992. Currently accommodating 51 residents, The CROSSROADS provides a range of skilled nursing and long-term care services for individuals who require medical support and assistance with daily living. The facility offers 24-hour nursing care and supports residents with self-care activities, including bathing, eating, dressing, and toileting. Specialized therapy services are available, such as speech and occupational therapy, to assist residents in improving or maintaining their functional abilities. Additional healthcare offerings include on-site dialysis support and hospice care for individuals with advanced medical needs.
The CROSSROADS also incorporates supportive amenities and services to address the broader needs of residents. Personal care options such as a barber and beauty salon, as well as laundry and dry cleaning services, are provided to help maintain resident comfort and dignity. The facility is equipped to communicate in English and encourages active engagement through resident and family counseling. Multiple recreational and social activities are routinely organized to enhance quality of life.
Feedback from residents and families highlights a mixed experience at The CROSSROADS. Many express satisfaction with the attentiveness and professionalism of the clinical and support staff, noting frequent positive interactions and dedication, especially from nurses, therapists, and administrators. Some specifically praise the facility’s clean environment, welcoming atmosphere, and access to rehabilitation services. However, there are reported concerns related to staffing levels—particularly on weekends—communication delays, inconsistent medication administration, and occasional issues with cleanliness or equipment. Incidents involving unprofessional conduct and food quality have also been mentioned in some reviews, accompanied by dissatisfaction around changing leadership and varying standards of care. The collective feedback suggests that while many residents and families have benefited from a caring staff and effective therapy programs, there are areas identified for improvement in consistency, communication, and facility management.
Costs at this community start at $4,042 and range up to $4,042. The average price in the community is $4,042, which is less than the average price in the area of $4,772. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
