The Amsterdam at Harborside, located in Port Washington, New York, is a continuing care retirement community (CCRC) that provides a range of senior care options, including independent living, assisted living, skilled nursing, and dedicated memory care. The facility is structured to help residents transition smoothly between care levels as their health and support needs evolve. The community has specific accommodations for Jewish residents and offers services and communications in multiple languages, including French, German, Mandarin, and Spanish, to help meet the diverse needs of its population. The community operates under stable management following a 2022 reorganization, and its comprehensive care services have remained consistent post-restructuring.
Care and medical support at The Amsterdam at Harborside are designed to be comprehensive and responsive. Assisted living residents benefit from 24-hour nursing staff presence, specialized memory care training for staff members, and access to a secured, memory care-only community with features such as enclosed courtyards and Wander Guard systems for resident safety. The Tuttle Center, the on-site health services hub, provides skilled nursing, hospice care, wound care, stroke care, diabetic care, incontinence and ambulatory assistance, as well as cardiac care. Residents have access to therapy services including physical, occupational, and speech therapy, and support for medication management. The facility offers hospice services as residents’ needs require, with protocols for end-of-life care, though some reviewers have cited inconsistencies in this area.
A range of amenities supports the well-being of residents, including fitness programs, yoga classes, massage therapy, a barber/beauty salon, enclosed courtyards, and laundry/dry cleaning services. Social and wellness activities are an important part of community life, with a diverse calendar of clubs and programs aimed at fostering engagement. The dining experience is frequently highlighted in resident and family reviews, noting well-prepared meals, special menu accommodations for dietary restrictions, and attentive staff, which contribute to a positive atmosphere. Communication and responsiveness from management are praised, particularly in adapting operations during challenges such as the COVID-19 pandemic.
However, reviews indicate variability in care quality, especially within health facilities. Concerns have been reported regarding staff responsiveness to urgent needs, particularly overnight, inconsistent attention to resident hygiene, inadequate communication between care shifts and with families, and instances of insufficient nutrition and unsympathetic end-of-life care. Despite the positive aspects noted in independent living and dining, families of residents requiring higher levels of medical support have reported issues with the quality and consistency of care, emphasizing the need for ongoing attention to these critical services. Overall, The Amsterdam at Harborside provides an array of healthcare and lifestyle amenities within a secured community setting, with an emphasis on ensuring residents’ ability to age in place as their needs change.
Costs at this community start at $7,836 and range up to $13,117. The average price in the community is $10,476, which is more than the average price in the area of $8,283. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
