Regency Care of Larchwood & Westpark Commons is an assisted living facility located in Cleveland, Ohio, with two campuses—Larchwood and Westpark Commons—serving seniors seeking support with daily living tasks in a residential setting. The community offers a range of care services tailored to individuals who require assistance but do not need the continuous medical oversight of a nursing home. Care staff provide help with activities of daily living, such as bathing, dressing, grooming, and medication management, as well as coordination with healthcare providers for residents with more complex needs.
Both Larchwood and Westpark Commons are situated in residential neighborhoods, providing convenient access to local amenities and healthcare providers. The facilities feature private and semi-private accommodations, designed to foster comfort and a sense of independence. Resident rooms are typically equipped with emergency call systems, basic furnishings, and accessible bathrooms, supporting safety and ease of use. Common areas include dining spaces, lounges, and outdoor patios or gardens, offering places for socialization and relaxation.
The amenities at Regency Care of Larchwood & Westpark Commons are designed to enhance residents’ quality of life. On-site dining services provide three daily meals tailored to meet nutritional needs and dietary preferences. Housekeeping and laundry services are included to support a clean and comfortable living environment. The community offers scheduled transportation for medical appointments and outings, helping residents maintain connections with the broader Cleveland area.
A variety of activities and enrichment programs are available, focusing on social engagement, recreation, and wellness. Typical options include group exercise classes, arts and crafts, games, and occasional community events. Religious services and holiday celebrations are also a part of the activity offerings, supporting residents’ spiritual and cultural needs.
Despite these offerings, review summaries from residents and family members indicate frequent dissatisfaction with the quality of care. Common concerns include a lack of staff responsiveness, with reports of unreturned phone calls and inadequate attention to residents’ needs and family inquiries. The maintenance and cleanliness of the facility are often described as poor, raising concerns about hygiene and preventable health issues such as infections. Feedback also points to challenges with staff professionalism and morale. Specifically, criticism has been directed at the facility’s administrator, Kelsey Shank, regarding professional conduct and relations with residents and employees. Families report that leadership and communication issues persist, contributing to reports of neglect and unsatisfactory living conditions. Amenities and services offered at the facility are not detailed in available reviews, while concerns about care and management practices are prevalent.
Costs at this community start at $2,450 and range up to $7,335. The average price in the community is $4,892, which is more than the average price in the area of $4,628. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
