Phoenix Assisted Care is an assisted living facility located in Cary, North Carolina. The facility provides care for adults who require help with daily activities and also offers a memory care program for individuals living with Alzheimer’s disease or other forms of dementia. The community delivers assistance with bathing, eating, dressing, and toileting, providing full support for these activities as needed. In addition to general assisted living services, Phoenix Assisted Care includes amenities such as prepared meals, housekeeping, a barber and beauty salon, and social activities designed to help residents maintain engagement and a sense of routine. The community also offers secured accommodations to support residents with memory-related needs.

Medical and personal care services at Phoenix Assisted Care cover a range of conditions and support requirements. Incontinence care is available, with assistance provided in the management of hygiene and related needs. Residents who require ambulatory care benefit from mobility assistance. The community’s memory care program includes a secured environment and staff trained to support individuals experiencing cognitive changes, with structured activities and supervision designed for their safety and well-being. Diabetes care is also available, with staff able to monitor residents as required and provide meal planning support. Medication management services help ensure residents receive their medications as prescribed. The facility partners with outside professionals for podiatry care and accepts residents managing psychiatric conditions, supporting a spectrum of mental health needs.

Phoenix Assisted Care provides complimentary transportation services for residents, which can be used for medical appointments or non-medical purposes such as shopping or community outings. This transportation service is intended to support residents’ independence and facilitate access to healthcare and social activities beyond the facility.

Feedback from residents, families, and staff reflects a wide range of experiences at Phoenix Assisted Care. Many reviewers note the friendliness and professionalism of the staff, highlight good communication with management, and describe well-maintained physical spaces and positive relationships between staff and residents. Meals and activities are generally well received by many residents and families. However, other reviews express concerns about inconsistent care quality, food, hygiene, and staff responsiveness, including reports of neglect, unsanitary conditions, high turnover, and administrative challenges. Some accounts suggest severe issues requiring regulatory scrutiny. Those considering Phoenix Assisted Care are advised to carefully review recent inspection reports, tour the facility at various times, and speak with current residents and families in order to make a well-informed decision, as experiences may vary based on individual needs and recent changes in facility management.

Costs at this community start at $2,290 and range up to $8,745. The average price in the community is $5,518, which is more than the average price in the area of $5,457. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.