Oaks at Chanticleer is a senior living community located in Greenville, South Carolina, specializing in memory care and also providing assisted living services. The community is designed to meet the needs of individuals living with Alzheimer’s disease or other forms of dementia, with programs and environments created specifically to support memory loss. Oaks at Chanticleer offers personalized care plans that focus on both medical and daily living assistance, aiming to help residents maintain comfort and security in a supportive setting.

The facility provides a wide range of care and medical support services. For personal grooming, there is an on-site barber and beauty salon. As a secured community, Oaks at Chanticleer features layouts and safety measures designed specifically for memory care residents, reducing risks associated with wandering and confusion. The community is equipped to manage incontinence care and provides ambulatory care for those who remain mobile but may require supervision or occasional physical assistance. Medication management services are available, ensuring that residents take prescribed medications as directed, with support from nursing staff. The facility also accommodates diabetes care, including monitoring blood sugar and supporting dietary needs. Residents have access to English-speaking staff and receive regular visits from physicians and psychiatric practitioners for ongoing medical oversight. Podiatry services are provided on-site, and a therapy room allows residents to participate in physical, occupational, and speech therapy without needing to leave the community.

Assistance with activities of daily living is comprehensive. Staff are trained to provide full help with bathing, dressing, and toileting, as well as some physical assistance with eating. The facility tailors care to each resident’s individual needs, adjusting support levels as required to encourage as much independence as possible while maintaining safety and dignity.

For transportation, Oaks at Chanticleer offers complimentary services for both medical and non-medical purposes. This transportation can be used to attend offsite medical appointments, participate in community outings, or run personal errands, supporting residents' continued engagement with the broader community as health and mobility permit.

Reviews from residents and families generally describe Oaks at Chanticleer as a secure and visually pleasant environment with well-maintained, clean facilities and creative layouts aimed at helping memory care residents feel at home. Family feedback frequently highlights the staff’s compassion, friendliness, and ability to communicate proactively, with special praise for activity planning and enrichment, including music, crafts, decorated common areas, and a calendar full of social events. Common areas described include walking spaces, a salon, movie viewing areas, sites for religious services, and an in-house ice cream shop.

However, reviews also indicate recurring concerns regarding staffing levels, noting that under certain circumstances, this has led to delays in responding to resident needs or lapses in supervision and hygiene. Some families have cited issues with management responsiveness or inconsistent staff practices, occasionally resulting in unmet care needs. Despite these challenges, many reviewers report that residents are generally well cared for, with staff invested in their well-being. Feedback often advises families to stay actively involved in their loved one’s care and to communicate regularly with staff to ensure high standards of support. Recent information about Oaks at Chanticleer confirms that no major changes in operations or structure have occurred within the last year, with the community maintaining a focus on individualized care and resident engagement.

Costs at this community start at $2,750 and range up to $4,907. The average price in the community is $3,828, which is less than the average price in the area of $4,126. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.