The Citadel Mooresville is a senior care facility located in Mooresville, North Carolina. This community focuses primarily on skilled nursing and rehabilitation services, offering both long-term care and short-term respite stays. The facility is designed to support seniors who require 24-hour nursing oversight, with care teams providing continuous medical attention and personal assistance. Renovations completed in early 2024 have updated therapy spaces and enhanced resident comfort. The Citadel Mooresville does not provide independent living or assisted living options, instead centering its services on post-acute and long-term skilled nursing needs.

Care at The Citadel Mooresville includes specialized support for various health conditions and daily requirements. For residents managing diabetes, individualized care plans guide monitoring, medication administration, and dietary support, overseen by nursing staff. Incontinence care is available, with staff providing personal care, hygiene assistance, and supplies to promote dignity and comfort. Ambulatory care is offered for those who require help with mobility, including support from physical therapists and trained nursing assistants. Memory care services are in place to assist residents with cognitive impairments, focusing on structured routines, safety, and engagement. Medication management is handled by nurses as part of the broader skilled nursing services, with protocols in place for administration and monitoring, though some family reviews have raised concerns regarding reliability in this area. The facility provides access to a barber and beauty salon, allowing residents to maintain grooming and personal appearance on site. A wellness program offers activities and exercises tailored to individual capabilities, fostering physical and social activity among residents.

Transportation at The Citadel Mooresville is available to residents through complimentary services provided by the facility. This service can be used for medical appointments as well as some non-medical purposes, supporting residents’ ability to attend essential healthcare visits or community outings as needed.

Resident and family reviews reflect a mixed experience at The Citadel Mooresville. Many reviewers praise the attentiveness and kindness of nursing and CNA staff, and several highlight positive interactions with the therapy and administrative teams. Cleanliness and social activities are cited as strengths by some families. However, other reviewers report ongoing concerns with management, inconsistent care quality, slow response times, and lapses in facility cleanliness. Allegations of medication mismanagement and unprofessional conduct from some administrative staff are noted. Staff feedback echoes this divide, with some endorsing recent improvements under new leadership and others pointing to persistent operational and staffing challenges. Overall, while the facility has made efforts to improve, concerns regarding care consistency and management practices remain voiced by a portion of residents, families, and staff.

Costs at this community start at $1,745 and range up to $7,995. The average price in the community is $4,870, which is more than the average price in the area of $4,650. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.