Mercy House - Victoria is an assisted-living community located in Victoria, Texas. This facility specializes in providing a supportive and secure environment for individuals requiring assistance with daily living, with particular attention given to residents experiencing Alzheimer’s disease or other forms of memory loss. Mercy House operates exclusively as a memory care community, with its design and programming structured to meet the needs of those with cognitive impairments. The community features secured indoor and outdoor walking paths to support resident safety and independence and includes common areas such as a barber/beauty salon. Residents have access to clubs and community activities, fostering social engagement and mental stimulation. Facility programming is conducted in both English and Spanish to accommodate diverse communication needs.

In terms of care, Mercy House - Victoria offers a variety of supportive medical and personal services, including memory care, incontinence care, ambulatory care, and diabetes care. Medication management is provided to ensure residents receive their prescriptions accurately and on schedule. Care is also tailored to address the needs of residents with mobility challenges. A secured community layout and specialized staff training underpin safety for those with memory loss. Massage therapy services are available to residents as part of wellness offerings. The staff-to-resident ratio is kept low, allowing for personalized attention, and caregivers maintain regular communication with families. Review summaries from residents and families highlight the staff’s responsiveness, attentiveness, and warmth, with many describing the environment as homelike and affirming the proactive approach taken in making residents comfortable, particularly those with dementia. Housekeeping and meal services are provided, with meals described as home-cooked and appealing. Residents are encouraged to participate in structured activities such as bingo, exercise sessions, and social gatherings.

Transportation services at Mercy House - Victoria are available to residents at cost and can be arranged for both medical and non-medical purposes. This service supports residents in attending off-site medical appointments or participating in community activities and errands beyond the facility as needed.

While families and residents report overwhelmingly positive experiences with the level of care, personal attention, and engagement offered by Mercy House - Victoria, one review has cited concerns regarding staffing, activity variety, pricing, maintenance, and noise. This concern, however, is not echoed in the majority of feedback, which consistently describes an environment of compassion, cleanliness, and individualized care.

Costs at this community start at $4,510 and range up to $6,256. The average price in the community is $5,383, which is more than the average price in the area of $5,309. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.