Vitality Court

The staff were extremely respectful and always treated my mother with dignity. They did the best that they could with her and the care was wonderful, they were always on point. The staff were all amazing and I would give them a 10 out of 5 if I could. [name removed] and [name removed] the directors ...

The staff were extremely respectful and always treated my mother with dignity. They did the best that they could with her and the care was wonderful, they were always on point. The staff were all amazing and I would give them a 10 out of 5 if I could. [name removed] and [name removed] the directors made everything work and it was worth the money. They were always very open and honest with us and that really impressed us.

For the most part, it has been good. There are some things they need to work on. Their call button system is not working really well. My loved one could push the button in the middle of the night and may have to sit there for a while and find out that her button didn't register. For the most pa...

For the most part, it has been good. There are some things they need to work on. Their call button system is not working really well. My loved one could push the button in the middle of the night and may have to sit there for a while and find out that her button didn't register. For the most part, the staff has been really nice, aside from just a couple of people. They usually respond to concerns in a positive way. They told me from the get-go if there was a problem, they would like us to come to them first and try to work it out, which we've tried to do. My loved one tells me sometimes the food is really good. Other times, she gets tired of it or it's not to her taste. At night, they usually have a choice between salad / sandwich / soup, which she gets tired of. They do have a chef on staff, but he tends to make more exotic meals than she's used to - a lot of German food with cabbage in it. But other times she says the food is really delicious.

I did a tour of Vitality Court. It was the assisted living that they showed us, where the memory care unit was. It's more restrictive and everything else, so we didn't look at anything with that. They showed us where it was, but we did go through the rooms. We went through about four diffe...

I did a tour of Vitality Court. It was the assisted living that they showed us, where the memory care unit was. It's more restrictive and everything else, so we didn't look at anything with that. They showed us where it was, but we did go through the rooms. We went through about four different ones, there were different classes and different needs, so you had a good idea of what you had to pay. They had the better of the cost assessments. They were more descriptive on how you had to add to this or not do this depending on the level. We saw some rooms that had full refrigerators, and they're just really big. They had microwaves in there also, and two big closets on each of them. They will have you bringing your furniture up, and you fill it with your own. They did have common areas that had furniture displayed. Everything was top notch on that, the lighting fixtures, furniture, and chairs. They had a good, clean smell. It was a really pleasant atmosphere. They were extremely attractive, better than what one would anticipate without going through that. They had a lot of areas where you meet together, and in different recreational activities there are a lot of private areas. They had a nice garden area or the patio-type area. Depending on where you got your apartment, you may or may not have a patio, and all of those or more amenities. The staff member was good, she was young and energetic. She was certainly knowledgeable. She knew the patients would be coming in and out, and going places. She was really nice. The food tastes like a chef had made it or something. It was really good, better than what I ever anticipated because it was a hamburger steak. Usually you would think that's kind of close to spaghetti; I mean, on the list of things that are really great. It was presented really nice. Then they had a twice baked potatoes, some cabbage, and bread. Much to our surprise, they came by and brought an apple cobbler type thing for dessert. It was nice, and also good. I was anxious to see what they do health-wise. It looked good because I looked at their list of things, and I am kind of familiar with proper eating, fruits and vegetables, and all that kind of stuff because I monitor that pretty closely on myself. It couldn't have been any better. They were preparing for us, and this was just a normal thing. The facility was really good. I saw no evidence of anything that would lead me to think they weren't just a top notch cleaning organization. They go through regularly, and I could see evidence when we were walking through. There were people that were going through and doing various stages of cleaning. I saw not only the results of it, but I saw activities going on. Those people were going toward activity areas to take care of it. That was really impressive.

Vitality Court in Victoria assisted living is very well kept. It's like walking into a nice hotel or resort. The staff was very knowledgeable and very accommodating. My mom got tired during the tour process, so they got a wheelchair and we stayed longer than we thought. We had lots of questions...

Vitality Court in Victoria assisted living is very well kept. It's like walking into a nice hotel or resort. The staff was very knowledgeable and very accommodating. My mom got tired during the tour process, so they got a wheelchair and we stayed longer than we thought. We had lots of questions and they were able to answer everything. We have not tried the food but we've been invited back to select a day and just let them know to eat lunch with them, which we thought of doing. The residents love their bingo. They have a very nice fitness room and, daily almost, they have other activities or a workout in the activities room, which I hope my mom will participate in. The apartments that are available at this time are to the far end of the buildings, which is probably good. It means a long walk for my mom to go to the dining room. Other than that, every single one looked really good.