Loomis Lakeside at Reeds Landing, located in Springfield, Massachusetts, is a continuing care retirement community (CCRC) that offers multiple levels of care, including skilled nursing, assisted living, independent living, short-term rehabilitation, and memory care services. The facility is certified by Medicare and Medicaid and has participated in the Medicare program since December 1995. As part of the Loomis Communities network, Loomis Lakeside at Reeds Landing provides access to a full continuum of care within a single campus environment, supporting residents with changing care needs over time. The community accommodates a diverse population, speaking languages including English, French, and Spanish, and has provisions for a variety of faiths, including Catholic and Jewish residents. As of the latest update, the facility has 41 occupants.
Medical and care services at Loomis Lakeside at Reeds Landing include comprehensive nursing care, both short- and long-term, supported by registered nurses, licensed practical nurses, and certified aides. The facility offers specialized clinical supports such as wound care, pain management, IV therapies, diabetes care, incontinence care, hearing care, and podiatry services. Rehabilitation services are available through occupational therapy, physical therapy, and speech therapy, assisting both short-term recovery and ongoing mobility and communication needs. Residents benefit from medication coordination and assistance, ambulatory care, and daily support for activities of daily living, including full assistance with bathing and dressing, partial assistance with toileting, and self-managed eating. The facility also accepts residents with psychiatric issues and offers support for individuals requiring memory care.
Resident amenities include a barber and beauty salon, fitness programs, yoga classes, and coordinated clubs and community groups to foster social engagement. Laundry and dry-cleaning services are offered, as are continuing care arrangements, allowing residents to remain within the community as their care needs evolve. Loomis Lakeside has arrangements for resident and family counseling, as well as organized resident and family councils to facilitate communication and support. Certified religious services are available for various faiths. A focus on wellness is present, supported by ongoing renovations to common areas as highlighted in recent announcements.
Transportation services within Loomis Lakeside at Reeds Landing include both complimentary transportation and transportation available at cost. These services provide residents with access to medical appointments as well as various non-medical destinations, supporting independence and community involvement.
Resident and family reviews of Loomis Lakeside at Reeds Landing are highly mixed. Positive feedback frequently cites friendly staff, an attractive and welcoming campus, and engaging activities and meals. Some families report confidence in the assisted living services and appreciation for attentive individual nurses. However, recurring concerns are noted, particularly in the skilled nursing section. Reviewers report under-staffing, delayed responses to call bells, insufficient communication between staff and management, inconsistent hygiene, and instances of unprofessional conduct. Issues such as medication mismanagement and interpersonal drama are mentioned, contributing to dissatisfaction among some residents and families. While select caregivers are praised, ongoing staffing and management challenges have been reported, particularly impacting the quality of care within skilled nursing.
Costs at this community start at $2,595 and range up to $9,815. The average price in the community is $6,205, which is less than the average price in the area of $7,974. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
