Heartis Village Brookfield, located in Brookfield, Wisconsin, is a senior living community offering assisted living and memory care. The facility provides personalized care plans and 24-hour staff assistance, with services including medication management and assistance with activities of daily living such as bathing, eating, dressing, and toileting, all available at full assistance levels. Heartis Village Brookfield also accommodates residents with psychiatric issues, offers access to a therapy room, and provides on-site podiatry services. The community features modern and spacious apartments designed for comfort and safety, as well as attractive common areas for socializing and activities. Amenities include dining services with meals prepared daily, recreational programs, wellness activities, and scheduled events. Resident and family feedback highlights the visual appeal of the facility and note positive interactions with some staff members, particularly in management and sales roles. However, concerns have been reported regarding the consistency and reliability of care, staffing levels, response times, and regular resident check-ins—especially for those needing higher levels of support. Opinions about meals, engagement activities, and event scheduling are mixed, and there are accounts of variability in care during emergencies or at night. While there have been ongoing efforts to improve management and dining services, satisfaction appears higher among residents with lower support needs compared to those requiring extensive hands-on assistance. As of June 2024, Heartis Village Brookfield continues to operate with no major recent changes to the services or care levels offered.
Costs at this community start at $2,910 and range up to $7,700. The average price in the community is $5,305, which is more than the average price in the area of $5,244. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
