HarborChase of Villages Crossing is a senior living community located in Lady Lake, Florida, that offers assisted living and memory care services. The facility provides support for older adults who need help with daily activities or who are living with Alzheimer’s disease and other forms of dementia. Residents have access to personalized care plans tailored to their needs, as well as amenities such as restaurant-style dining, a fitness center, organized social activities, and wellness programs. The community is designed to promote residents’ independence and comfort within a safe and secure environment.
Residents at HarborChase of Villages Crossing receive a broad range of care and medical support services. The community accommodates multiple levels of care, including full assistance with bathing, eating, dressing, and toileting. Nursing staff are available to provide oversight, medication management, diabetes care, wound care, and coordination with visiting healthcare professionals such as podiatrists and massage therapists. For individuals with mobility or ambulatory needs, staff can assist, and the environment includes both indoor and outdoor walking paths for safe movement and exercise. HarborChase also offers incontinence care and access to therapies including speech and occupational therapy. For those requiring memory care, dedicated neighborhoods are secured and specifically designed to meet the needs of individuals with memory loss, supporting their comfort and safety. Memory care programming features structured routines and environments to foster cognitive engagement, while also addressing resident safety. Hospice care is available for residents who need end-of-life support.
Amenities at HarborChase of Villages Crossing complement care services with practical and lifestyle features. These include a fitness center, laundry and dry cleaning services, barber and beauty salon facilities, and social clubs and community activities. Residents who require help with daily living tasks are supported by trained aides, and meals, housekeeping, and recreation are incorporated into the daily schedule. The facility aims to promote both physical and mental well-being for its residents.
Transportation for both medical and non-medical purposes is available through complimentary community transportation services. This covers scheduled appointments, such as medical visits, as well as recreational outings and errands within the local area.
Feedback from residents and families regarding care quality and staff at HarborChase of Villages Crossing is diverse. Positive reviews commonly reference the facility’s cleanliness, variety of amenities, and welcoming atmosphere. Notably, some staff members have received specific praise for their attentiveness and kind manner. There are numerous mentions of plentiful activities and positive resident-family interactions fostered by certain employees. However, there is significant feedback about operational challenges, including frequent staff turnover, periods of understaffing, gaps in communication, and inconsistent care delivery, with particular concerns raised about the adequacy of supervision in memory care and night coverage. Issues noted include delayed responses to needs, medication administration mistakes, and concerns over resident hygiene and comfort. Food quality and activity offerings have reportedly fluctuated in response to staffing changes. These experiences suggest that prospective residents and families should evaluate current staffing patterns and management stability before making care decisions at HarborChase of Villages Crossing.
Costs at this community start at $3,000 and range up to $5,495. The average price in the community is $4,395, which is less than the average price in the area of $4,684. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
