Brookdale Charleston Gardens is an assisted living facility located in Charleston, West Virginia. The facility provides a combination of assisted living and memory care services, accommodating older adults who need varying levels of support. In addition to standard assisted living, Brookdale Charleston Gardens features a dedicated memory care program for residents living with Alzheimer’s disease and other forms of dementia. The care team is available 24 hours a day to assist with daily living activities, including full support for bathing, eating, dressing, and toileting.

Brookdale Charleston Gardens offers a broad range of care and medical support services. Medication management and diabetes care are available, and the nursing staff can coordinate with outside healthcare providers as needed. The facility participates in both hospice and dementia waiver programs, and services may include hospice care through an approved third party. Residents with incontinence or ambulatory needs receive individualized care, and the secured environment includes an enclosed courtyard, outdoor walking paths, and enhanced supervision, all helping promote safety and comfort for memory care residents. Specialized memory care programming and mental wellness activities are provided, along with a variety of fitness and yoga classes. For residents’ convenience and well-being, the community includes in-house laundry and dry cleaning, a barber and beauty salon, clubs and community activities, and nutritionally balanced restaurant-style dining. Resident communication and recreation are supported in both English and Chinese.

Transportation is offered as a complimentary service for both medical and non-medical purposes. Residents may use this service to attend medical appointments, as well as for errands or local outings coordinated by the facility. The community’s transportation assists in maintaining residents' access to healthcare and engagement with the broader Charleston area.

Feedback from residents and families is mixed. Many have commented on the clean environment, attractive facilities, and personable staff, highlighting the variety of activities and positive communication from management—especially during challenging periods, such as the COVID-19 pandemic. Others have voiced significant concerns, including inadequate supervision, medication management issues, lapses in hygiene care, and inconsistent staff responsiveness. Some reviewers have raised issues involving administrative processes and higher pricing, and there are accounts of distressing incidents such as medication theft or insufficient attention to medical needs. Consequently, prospective residents and families are encouraged to visit the community, inquire into specific supervision protocols, and maintain consistent communication with staff to ensure ongoing satisfaction with care services. As of 2024, there have been no major new developments or changes in service offerings at Brookdale Charleston Gardens.

Costs at this community start at $5,291 and range up to $8,471. The average price in the community is $6,881, which is less than the average price in the area of $6,901. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.