Nhc Healthcare - Lexington

We waited until the Alzheimer''s was very advanced and because of osteoporosis, her ability to be cared for was far beyond our capabilities before considering a long-term care facility. She introduced the staff to us as her family who were visiting her house. The staff kept us updated, let us choos...

We waited until the Alzheimer''s was very advanced and because of osteoporosis, her ability to be cared for was far beyond our capabilities before considering a long-term care facility. She introduced the staff to us as her family who were visiting her house. The staff kept us updated, let us choose her menus (she liked the food), and could tell us about her personality, likes and dislikes and convey any concerns immediately. Every month there was a monthly meeting scheduled to sit down and go through the overall situation and her charts were full of the little details. She passed in July 2020, bit I feel like she adapted to each new situation extremely easily. Another thing you may want to keep in mind when making a choice, this facility charges a percentage of the bill for the convenience of monthly direct-deposit. In our case, it would have cost an additional $250/month. Located almost across the street from Lexington Medical Center, it was very conveniently located for us. When looking at the star rating comparison, take note of how many people have actually written a review. Their rating seems low because there just weren''t the same number of people writing reviews. One person''s review can really skew the average rating when only a handful of folks have written a review. Warmest wishes for you and your family if you are having to make this decision. It''s hard to have to make these kinds of decisions, and unless the whole family has the same goal, it can tear a family apart. Our experience was 5 of 5 stars with everything concerning the facility and care our family member received.

This facility is horrible. I stayed with a family member overnight several times as he was settling in as a new patient. Each night I’d hear patients screaming out fir help that never came. When I’d go into the common areas to fetch something for my person, other patients, who were not independe...

This facility is horrible. I stayed with a family member overnight several times as he was settling in as a new patient. Each night I’d hear patients screaming out fir help that never came. When I’d go into the common areas to fetch something for my person, other patients, who were not independently mobile, were left unattended for hours, and would beg me to help them; I’d tell the staff, but the patients would continue to be ignored. The staff was under qualified and inappropriate, and were asking my person, a business owner, for a job. They were asking favors from patients in return for better care and more attention. Several staff members did this. I would never again allow anyone I love to go to this facility. And I personally would rather die, than end up someplace like this. The patients are there because they need assistance. Instead they are ignored, left in feces and urine, and when the staff members do attend to the patient, they are rough and rude. Horrible place. The kind of place that causes nightmares.

This is a nice place. From the time you sign the paperwork when your love one arrives. The staff, nurses and everyone are friendly.

This is a very poorly run and careless facility. After the first night of my 97 yr old grandmother being admitted, we insisted she leave as soon as possible. Their discern for proper care and improper decision making is more than disappointing. Please don’t send anyone you love to this callous pla...

This is a very poorly run and careless facility. After the first night of my 97 yr old grandmother being admitted, we insisted she leave as soon as possible. Their discern for proper care and improper decision making is more than disappointing. Please don’t send anyone you love to this callous place! There were too many things not acknowledged and handled poorly to count! I feel if my grandmother would have stayed longer than three nights, her health would have steadily turned for the worse. Their treatment towards patients is absolutely heartbreaking!