Windsor Point Continuing Care is a retirement community located in Fuquay Varina, North Carolina. The facility is certified by Medicare, having participated since March 17, 2000, and supports up to 22 current occupants. Windsor Point offers a range of care levels including skilled nursing, assisted living, and continuing care retirement options, enabling residents to transition between care types depending on their changing healthcare needs. Independent living is also available, with a variety of amenities designed to support resident wellness, such as on-site dining, fitness and wellness programs (including yoga), transportation, and a barber/beauty salon. The facility maintains clubs and community activities to encourage social engagement among residents.
Comprehensive care and medical support at Windsor Point include professional nursing care, medication administration, and on-site physical therapy. Memory care support is provided for residents with cognitive needs, along with hearing care services to address auditory health. Residents have access to daily support services such as laundry and dry cleaning. Counseling is available for both residents and their families, supporting emotional well-being and informed care transitions. The staff includes registered nurses and other healthcare professionals, and the facility is able to communicate in multiple languages including Chinese and French. Wellness-oriented activities, such as yoga, are part of the regular programming.
Resident and family reviews present varied perspectives about care and facility management. Several families and visitors describe the facility as well-maintained and note positive experiences with dedicated, kind caregivers and attentive staff, highlighting a sense of trust and compassion in resident support. However, there are also serious concerns from some reviewers about staff adequacy, adherence to medical protocols, and handling of administrative or contractual matters, including challenges in refunding initiation fees. Notably, reports cite an incident involving a resident’s death and staff misconduct, indicating areas for urgent review and improvement in crisis management and staff oversight. Overall, impressions of Windsor Point’s care environment range from highly satisfied to strongly dissatisfied, reflecting a need for ongoing attention to consistency in staffing, administration, and communication with residents and families.
Costs at this community start at $2,290 and range up to $8,745. The average price in the community is $5,518, which is more than the average price in the area of $5,436. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
