Universal Healthcare of Fuquay-Varina, located in Fuquay-Varina, North Carolina, is a healthcare facility providing an array of services primarily focused on nursing home care, with additional assisted living options. Designed to cater to residents needing varying degrees of medical and personal care, the facility is equipped to offer rehabilitation, skilled nursing, and long-term care. As a Medicare and Medicaid certified establishment, it has been participating in Medicare since October 30, 2013, ensuring compliance with federal quality standards. The facility's offerings include specialized care such as pulmonary care, tracheotomy care, and IV therapies. They also provide medication coordination, physical, occupational, and speech therapies, pain management, wound care, and support services like respite care. Universal Healthcare incorporates technology such as Care Innovations – Quietcare and electronic medication administration records to facilitate efficient and safe healthcare delivery. Resident and family counseling services are also available to support the community.
However, resident reviews display mixed sentiments regarding care quality and staff interactions at Universal Healthcare of Fuquay-Varina. Positive feedback highlights a clean environment, effective therapy programs, and the dedication of certain staff members who consistently deliver exemplary service and genuine care. These comments illustrate improvement efforts over time. Conversely, negative remarks point to challenges such as staff shortages, inadequate personal care, and communication lapses, particularly in handling dietary needs for diabetic patients and responses to call bells. Incidents involving inappropriate patient discharge and insufficient clothing provision raise concerns about care consistency. Despite these issues, Universal Healthcare appears to be actively working towards enhancing its service quality. The facility continues to emphasize the importance of fostering independence among residents while striving to address ongoing challenges, such as staffing, to maintain and improve overall care standards.
Costs at this community start at $2,290 and range up to $8,745. The average price in the community is $5,518, which is more than the average price in the area of $5,433. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.