Willowbrook Place

In July, 2023 we moved our 97 year old aunt from a senior apartment to Willowbrook. She was suffering from some dementia and cancer. We cannot say enough about the excellent care she received. From the very beginning of applying and assessing her needs to the end when she passed away in October, we ...

In July, 2023 we moved our 97 year old aunt from a senior apartment to Willowbrook. She was suffering from some dementia and cancer. We cannot say enough about the excellent care she received. From the very beginning of applying and assessing her needs to the end when she passed away in October, we knew she was in good hands and receiving kind and compassionate care. We know she was not always an easy person to work with. She was staunchly independent and private her entire life and that never changed. The staff was patient and respectful. I especially want to commend Tricia, the nurse, who changed the dressing on her arm daily and went above and beyond her normal duties even coming in on the weekend to do this. Willowbrook is so lucky to have her because it is obvious she loves what she does, caring for seniors and their needs. At the end, they helped coordinate hospice to come in. We always knew our aunt was receiving excellent care. It was a pleasure working with Tari in administration, Tricia and the staff. We would most highly recommend Willowbrook as an exceptional assisted living facility.

Willowbrook Place was nice but it didn't have a nice entry and it was near a lot of industrial buildings across the street. It was in a nice location, but it was not in a wooded setting. The room size was a 4-star because it only provided a tiny wardrobe and no closet. I don't think my mother could ...

Willowbrook Place was nice but it didn't have a nice entry and it was near a lot of industrial buildings across the street. It was in a nice location, but it was not in a wooded setting. The room size was a 4-star because it only provided a tiny wardrobe and no closet. I don't think my mother could go in a room like that. Only 28 out of the 56 units were occupied, which was a bit of a turn-off. We saw a full schedule of activities, and we saw residents doing some activities. It looked like they had adequate staffing. The dining rooms didn't have tablecloths. They were more cafeteria- style, and it wasn't as cozy. But the menu looked good, and the tour was done exceptionally well.