Willow Falls Senior Living is a senior care community located in Crest Hill, Illinois, offering a continuum of care services including assisted living, independent living, memory care, and senior living. The facility is designed to support residents with personalized care plans, allowing individuals to receive the level of support most suitable for their needs while maintaining their independence where possible. Managed by Meridian Senior Living, Willow Falls provides a secure, residential environment with amenities such as restaurant-style dining, on-site barber and beauty salon services, social activities, and organized clubs and community events.

In terms of care and medical support, Willow Falls offers specialized assistance such as incontinence care, ambulatory support, and full assistance with bathing and toileting. Residents who need help with eating or dressing receive some physical assistance tailored to their capacity. Medication management is provided to ensure timely and accurate administration of prescriptions, and diabetes care services are available as needed. The memory care program is located within a secured community, utilizing staff trained in dementia care to ensure residents’ safety and engagement, and to provide structure and supervision. English is the primary language spoken by staff members throughout the community. Regular clubs and activity programs encourage social engagement, and the community maintains a calendar of events for residents’ emotional and cognitive well-being.

For transportation needs, Willow Falls offers complimentary transportation services for both medical and non-medical appointments. This allows residents to access healthcare visits, run errands, or attend community events outside the facility as needed, supporting their independence and involvement in the broader Crest Hill area.

Reviews from residents and their families generally reflect positive experiences, particularly highlighting the quality of care and the attentive, cooperative, and friendly nature of the staff. Many reviewers note the community atmosphere is close-knit and familial, and appreciate that caregivers help both residents and their families adjust to transitions while keeping lines of communication open. The facility is recognized for its cleanliness, well-maintained spaces, and the consistency of care provided by long-serving staff members. The food and amenities receive favorable feedback, though some suggest possible improvements to meal temperature and variety, as well as enhanced activities for memory care residents. One negative review mentions challenges related to lost personal items and specific staff interactions, but this appears to be an exception among overwhelmingly positive responses. Overall, Willow Falls Senior Living is regarded by most residents and families as a supportive, satisfactory senior living community offering a combination of care services and amenities in a secure, well-maintained environment.

Costs at this community start at $2,645 and range up to $8,090. The average price in the community is $5,322, which is more than the average price in the area of $5,117. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.