Whitehall Manor is an assisted living and personal care community located in Whitehall, Pennsylvania. The facility is designed to support seniors who require assistance with daily living activities, medication management, and wellness monitoring. In addition to standard assisted living services, Whitehall Manor offers specialized memory care for individuals living with Alzheimer’s disease or other types of dementia. The community provides home-style dining options, a range of social activities, and amenities such as a barber and beauty salon. Common areas and pleasant outdoor spaces are available to residents, and the community hosts special events throughout the year.

Care services at Whitehall Manor are structured to assist residents with a variety of healthcare needs. The facility offers ambulatory care and diabetes management, including help with medication administration and monitoring. Residents who require support with incontinence, full assistance for bathing, eating, dressing, or toileting receive hands-on aid from staff. The community accommodates both English and Spanish speakers, and offers access to physical, occupational, and speech therapies as well as physical therapy and podiatry services. Memory care units at Whitehall Manor are secured, ensuring the safety and supervision of residents with cognitive impairments. The facility also accepts individuals with psychiatric conditions and provides clubs, community engagement opportunities, and organized recreational activities, though these are sometimes reported to be more limited for memory care residents.

The community’s wellness and support programs include medication management, coordination of therapy services, and regular oversight of residents’ health conditions. Onsite amenities, including a salon and communal gathering spaces, contribute to residents’ daily routines. Whitehall Manor strives to personalize care and collaborate with families for residents with complex needs. However, the quality and consistency of care, particularly for those with advanced dementia or heightened support needs, have been reported as variable according to resident and family reviews. Concerns highlighted include delays in staff response, inconsistent hygiene and supervision, documentation issues, and unprofessional conduct by some care team members. Some former staff have described challenges such as disorganization, understaffing, and varying dedication among workers.

Conversely, many families note positive interactions with staff and management, the facility’s efforts to create a welcoming environment, and the cleanliness of shared spaces. Positive reviews often cite cooperative administration, responsive care planning for involved families, and opportunities for socialization and entertainment. Some residents and families report satisfaction with the physical environment and special programming, though experiences regarding meals, activity variety, and memory care engagement are mixed. Communication with families is generally effective when facility leadership is actively involved, but concerns about staff turnover, long call bell response times, and clinical staffing persist.

Transportation services at Whitehall Manor include complimentary rides for residents. This service covers both medical appointments and non-medical errands or outings, supporting residents’ independence and access to external services and community events. The complimentary transportation offering aims to facilitate wellness checks, doctor visits, and participation in activities outside the facility.

As of June 2024, Whitehall Manor has not announced significant recent changes to its services or amenities. The community’s pricing is described as fair for the region, though perceptions vary depending on individual experiences. Overall, Whitehall Manor provides a range of care and support options, with the quality of resident experience depending considerably on staff performance and ongoing family involvement.

Costs at this community start at $3,995 and range up to $10,646. The average price in the community is $7,320, which is more than the average price in the area of $6,400. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.