Westchester of Jacksonville is a care facility located in Jacksonville, Florida, offering both nursing home services and assisted living support. The facility provides long-term care for seniors and adults who require assistance with activities of daily living, including some physical help with bathing, dressing, and toileting, while promoting independence for eating. Westchester of Jacksonville has capacity for 114 residents and is certified by both Medicare and Medicaid, with Medicare participation dating back to February 11, 1986. The facility offers personalized care plans and encourages resident and family involvement through council meetings and ongoing counseling resources.

Westchester of Jacksonville supplies a comprehensive array of care services that include occupational therapy, speech therapy, and physical therapy to support rehabilitation and recovery, particularly after strokes or other significant medical events. Skilled nurses are available to provide ongoing medical monitoring, pain management, wound care, and cardiac care, with additional capabilities in managing tracheostomies. Podiatry services are accessible, as is respite care for temporary or short-term stays. Residents have access to assistance with laundry and dry cleaning, and a variety of social engagement opportunities are provided through clubs and community activities. The care team is trained to address a range of complex medical needs and collaborates with residents and family members to ensure appropriate support and intervention.

Resident and family feedback on Westchester of Jacksonville is mixed. Many reviewers praise the compassionate and attentive staff, citing positive experiences with the nursing, CNA, and therapy teams and noting the facility’s cleanliness, effective rehabilitation services, and supportive environment. Several employees also describe a positive workplace focused on resident well-being. Conversely, some concerns have been reported regarding communication, responsiveness to call lights, adequacy of staffing, and occasional lapses in medical or infection control. Issues such as unprofessional staff behavior, food quality, and resident safety have also been mentioned, with a few serious reports of neglect. These variations in experiences suggest that while many individuals find high-quality care and supportive services at Westchester of Jacksonville, consistent oversight and family advocacy remain important. Public sources do not indicate any recent significant operational or policy changes at the facility.

Costs at this community start at $1,900 and range up to $8,060. The average price in the community is $4,980, which is less than the average price in the area of $5,322. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.