West Chester Assisted Living and Memory Care is located in West Chester Township, Ohio, and offers both assisted living and memory care services to older adults. The primary care type at this facility is assisted living, with a particular focus on providing support tailored to each resident’s needs. The community is designed to assist residents with various activities of daily living, including full assistance with bathing, dressing, and toileting, and some physical assistance with eating. Memory care services are available for individuals living with Alzheimer’s disease or other forms of dementia, featuring a secured community and spaces specifically designed to accommodate memory loss. The facility offers medication management and incontinence care and can support residents with ambulatory and non-ambulatory care requirements. For those with higher acuity needs or those requiring diabetes care and podiatry, services are coordinated through on-site and ancillary staff, such as optometrists, audiologists, and therapy professionals.
The community supports resident wellness with structured fitness programs, yoga and chair yoga sessions, a fitness center, and brain fitness activities like Dakim. Social engagement is encouraged through clubs and communities suited to varied interests. A therapy room is available for rehabilitative or therapeutic needs, and a barber/beauty salon provides personal care services. Language services are provided in English, and the community offers both high and lower acuity support, although some families have noted that care for residents with more advanced needs can be inconsistent.
West Chester Assisted Living and Memory Care provides several transportation options for its residents. Complimentary transportation is available for shopping, appointments, or errands within certain parameters. Transportation at cost may also be arranged for medical appointments or personal trips outside these standard offerings. These transportation services are intended to help residents attend medical appointments, participate in off-site activities, and maintain personal independence.
Based on resident and family reviews, experiences at West Chester Assisted Living and Memory Care are mixed. Many families report that day-to-day caregiving staff are friendly, attentive, and provide a clean environment, enjoyable dining, and a supportive atmosphere with a range of activities. However, some families have expressed concerns about medication management, communication, frequent staff turnover, and delayed response times during emergencies or when assistance is needed. Reports of missed care tasks, inconsistent follow-up from management, and challenges during health emergencies have also been noted. Overall, while some families find comfort in the supportive environment and everyday staff interactions, others feel that the facility may be better suited for residents with lower care needs and those seeking assisted living rather than those who require intensive oversight or high-level medical care. Satisfaction tends to vary depending on individual experiences and resident needs. No major recent changes or developments at the community have been reported as of early 2024.
Costs at this community start at $2,200 and range up to $8,121. The average price in the community is $5,160, which is less than the average price in the area of $5,515. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.