Wellington Oaks is an assisted living community located in Greensboro, North Carolina, with a primary focus on providing memory care services for individuals with Alzheimer’s disease and other forms of dementia. The facility is situated in a residential neighborhood on New Garden Road, offering a quiet and accessible environment with proximity to local medical centers, shopping, and recreational destinations. Wellington Oaks is managed by Five Star Senior Living, one of the nation’s largest senior living providers, which oversees a network of communities across the United States.
The community offers assistance with daily living activities such as bathing, dressing, and medication management. Residents benefit from individualized care plans developed in collaboration with families and healthcare professionals, designed to support cognitive function and promote dignity and independence. Wellington Oaks provides 24-hour care staff and utilizes an emergency call system in resident apartments to ensure prompt assistance when needed.
Residents have access to dining services, wellness programs, and social activities as part of the community’s standard amenities. The dining program features three chef-inspired meals served restaurant-style daily, with options for specialized diets to accommodate residents’ nutritional needs. Wellness offerings may include fitness classes, walking clubs, and on-site physical and occupational therapy, while life enrichment activities are tailored for memory care residents, such as music therapy, arts and crafts, baking sessions, and reminiscence programs. Outdoor courtyards and secure garden spaces allow residents to safely enjoy fresh air and nature.
Accommodations at Wellington Oaks consist of private and semi-private suites designed for safety and comfort, including features such as large windows for natural light, accessible bathrooms, and emergency response systems. Housekeeping, linen service, and maintenance are provided as part of the monthly fee, reducing daily burdens for residents and their families.
Unique features of the community include secured entryways for memory care neighborhoods, sensory programming to engage residents with dementia, and family support resources such as educational seminars and support group meetings.
Family and resident feedback collected online consistently reports significant concerns regarding care provided at Wellington Oaks. Common themes in reviews include reports of inadequate staffing, particularly a lack of registered nursing staff during the day, and instances of medication mismanagement. Additional concerns cited by families and healthcare professionals include lapses in resident supervision, poor hygiene standards, the presence of mold, frequent loss of personal items, and allegations of property theft. Feedback also describes unprofessional and unresponsive staff conduct, as well as a management team that is reportedly slow to address complaints or implement corrective measures. As of mid-2024, there have been no public announcements of major changes or improvements at Wellington Oaks.
Costs at this community start at $2,800 and range up to $6,500. The average price in the community is $4,650, which is less than the average price in the area of $4,689. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
