Vista Pointe Assisted Living is located in Menomonee Falls, Wisconsin, and is an assisted-living community serving older adults who require support with daily living activities. The facility offers individualized care plans and maintains 24-hour caregiving staff to ensure resident needs are attended to at all times. Residents receive assistance with personal care, including bathing, dressing, toileting, and eating, as well as the option to participate in meal services, regular housekeeping, and a variety of scheduled social activities. Vista Pointe’s environment is designed to be homelike and supportive, with a focus on balancing independence and safety.

The community is equipped with a barber and beauty salon for resident grooming needs. Residents benefit from medication management services, ensuring accurate and timely administration in accordance with individual care plans. Memory care is a primary feature—both for those needing specialized support and within the context of a memory-care-only community setting—addressing the needs of individuals with dementia or other cognitive conditions. Vista Pointe supports both ambulatory and non-ambulatory residents, providing mobility support as needed. A mental wellness program focuses on psychological and emotional well-being, and the facility also addresses incontinence care and diabetes management. Podiatry services are available, and the facility reports acceptance of residents with psychiatric diagnoses, subject to assessment. Resident needs relating to activities of daily living, such as full assistance with bathing, dressing, and toileting, as well as standby supervision for eating, are supported by the caregiving team.

Transportation is available from Vista Pointe Assisted Living for both medical and non-medical appointments and outings, with costs borne by the resident or their families. These services help ensure residents can access doctors’ visits, therapies, and participate in off-site activities or errands, promoting continued engagement with the broader community.

Resident and family feedback often highlights the cleanliness of the facility, its homelike atmosphere, and the presence of caring staff who are attentive, particularly to specialized needs such as ostomy care. Some families note the owners’ involvement as a positive aspect and appreciate prompt responses from management when communicating electronically. Positive reviews are also given to the food quality and perceived value for cost. However, concerns are raised by other residents and families about frequent understaffing, particularly overnight, which may result in delays in care. Some reviewers express frustration over the inconsistency between caregivers and challenges in reaching management in person. Specific complaints mention lapses in infection control, variable professionalism, and reliability among some staff, as well as uncertainty around on-site medical provider availability and end-of-life care. These mixed reviews indicate strengths in environment and attentiveness for many residents, but also point to ongoing challenges with staff coverage, management accessibility, and consistent quality of care.

Costs at this community start at $2,855 and range up to $7,604. The average price in the community is $5,230, which is less than the average price in the area of $5,729. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.