Villages of Lake Highlands is a care facility located in Dallas, Texas, providing nursing home and assisted living services, with a primary specialization in memory care for residents with Alzheimer’s disease or other forms of dementia. The facility serves up to 81 residents and is certified by both Medicare and Medicaid, with participation in Medicare dating back to November 19, 2010. The community is designed as a secured environment specifically to accommodate residents experiencing memory loss, offering both indoor and outdoor walking paths tailored for safety and accessibility. The facility operates primarily as a memory care only community, providing specialized care and security features that cater to individuals with cognitive impairments.

Care and medical support at Villages of Lake Highlands include round-the-clock nurses and on-site staff trained in stroke care, cardiac care, diabetes care, wound care, incontinence care, and ambulatory care. Therapy services such as occupational and speech therapy are available, as well as physical rehabilitation programs designed to assist with recovery and mobility. Medication management is a core component of daily support, with additional access to fitness programs, yoga, and chair yoga sessions to promote residents’ wellness. Podiatry services are also available on site. Residents can receive full assistance with activities of daily living, including bathing, eating, dressing, and toileting. The facility is equipped to communicate in both English and Spanish, ensuring broader accessibility. Memory care services are delivered in a setting designed to provide structure, safety, and routine, with features like secured entrances and monitored community areas.

Amenities at Villages of Lake Highlands include communal dining options, scheduled social activities, resident and family counseling services, and wellness-focused programs. Both an indoor and an outdoor walking path encourage physical activity, while a barber and beauty salon are available to support residents’ grooming and personal care. Engagement in clubs, communities, and social programming is encouraged, supporting the mental and emotional well-being of residents. The facility places emphasis on family involvement, offering resident and family councils for communication and advocacy.

Transportation options for residents include complimentary transportation for essential appointments or activities and transportation at cost for other needs, supporting both medical and non-medical travel requirements.

Resident and family reviews report varied experiences at Villages of Lake Highlands. Many praise the caring staff, particularly those working in physical therapy and rehabilitation, as well as the facility’s warm atmosphere, engaging activities, and quality food offerings. Staff and management are often described as approachable and supportive, especially during periods of recovery or end-of-life care. However, other reviewers have cited concerns about understaffing, slow response times, inadequate hygiene, medication errors, and inconsistent care—particularly during certain shifts or within the memory care units. There are also reports of rudeness and unprofessionalism from specific staff members, with some families noting the importance of actively participating in care planning to achieve the best outcomes. This variation indicates that care experiences may differ significantly based on shift and individual staff members involved.

Overall, Villages of Lake Highlands offers a range of skilled nursing, assisted living, and memory care services backed by therapy, clinical support, and wellness programming in a secured, specialized environment for residents with significant care needs. Family engagement is encouraged to ensure high-quality, personalized care.

Costs at this community start at $2,620 and range up to $6,482. The average price in the community is $4,551, which is less than the average price in the area of $4,683. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.