Trustwell Living at Shelby Gardens Place is an assisted living and memory care community located in Cordova, Tennessee. This facility provides seniors with support tailored to assisted living needs and residents requiring specialized memory care. Staff coordinate care plans to assist with daily activities, manage medications, and facilitate access to healthcare providers as needed. The community offers a range of amenities, including communal dining, social programs, and wellness activities intended to enhance the quality of life for all residents.

The care model at Shelby Gardens Place supports residents with full assistance for bathing, eating, dressing, and toileting as needed. Medical support extends to memory care services for those living with cognitive impairments, incontinence care, ambulatory support, diabetes care, medication management, and scheduled doctor’s appointments. The facility is a secured community, which is essential for residents with memory loss, and features a therapy room, fitness programs, and a continuing wellness program. Podiatry and other therapy services are also available onsite. Residents can participate in clubs and community groups, further supported by regularly scheduled social activities. Outdoor walking paths provide opportunities for physical activity and leisure. A barber and beauty salon is available for grooming needs, and the building is equipped to accommodate individuals who require various levels of mobility assistance. All care services are delivered by a staff trained in supporting seniors’ physical and cognitive health.

Trustwell Living at Shelby Gardens Place provides both complimentary and scheduled transportation options for its residents. These services are intended to assist with access to medical appointments as well as non-medical outings, allowing residents to attend important appointments or participate in offsite recreation and activities.

Feedback from residents and families highlights a range of experiences at Shelby Gardens Place. Many reviewers appreciate the facility’s welcoming environment, cleanliness, helpful staff, and the variety of activities and services, especially those related to therapies and meal offerings. Families often remark on personalized, compassionate care and consistent communication from staff, noting a generally positive atmosphere. However, significant concerns have also been reported, particularly regarding memory care: some reviewers cite neglect in personal care, inconsistent supervision, missed activities, delays in staff response, and issues with cleanliness and infection control. There are reports of missing belongings and dissatisfaction with management's responsiveness to complaints. Staffing levels and medical oversight have also been areas of concern for some residents and families. These inconsistencies suggest prospective residents and their families should evaluate whether the level of care at Shelby Gardens Place will meet their specific needs and remain vigilant in monitoring care after move-in.

As of early 2024, there are no major new developments or changes reported at Trustwell Living at Shelby Gardens Place. The facility continues to provide the described care services and amenities to its residents.

Costs at this community start at $4,650 and range up to $6,595. The average price in the community is $5,622, which is more than the average price in the area of $4,833. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.