The Willow, located in Macungie, Pennsylvania, is a senior living community offering a range of accommodations and services primarily focused on assisted living, with options for independent living as well. The facility is designed to support residents who seek a balance between independence and the availability of assistance as needed for daily activities. Set in a scenic area, The Willow provides residents with access to comfortable, well-sized rooms and communal spaces in a clean and inviting environment.

The Willow delivers a range of care and medical support tailored to residents with diverse needs. The facility maintains a staff trained in the delivery of assisted living services, including full assistance with bathing and dressing, and partial physical assistance with eating and toileting. Medication management is a core service, ensuring that residents receive medications as prescribed and according to safety protocols. The staff includes caregivers competent in managing incontinence care and assisting non-ambulatory residents, promoting dignity and comfort. Ancillary services such as podiatry support residents’ unique medical requirements, especially for those with limited mobility or diabetic concerns. The community is also equipped to provide high acuity care and diabetes management, adjusting care plans to meet changing resident needs over time. Memory care services are available for individuals experiencing cognitive decline, incorporating safety measures and structured activities aimed at supporting quality of life. The Willow conducts regular wellness assessments to ensure appropriate care levels are provided consistently.

Transportation services at The Willow are available to residents for both medical and non-medical appointments and outings. Transportation is provided at cost, enabling residents to access local healthcare providers, attend personal errands, and participate in community events outside the facility. This service supports residents’ ability to remain connected to the greater community and manage their personal healthcare needs.

The Willow also offers a variety of wellness and recreational amenities designed to promote overall well-being. Residents have access to fitness programs—including chair yoga and yoga sessions—aimed at maintaining physical strength and flexibility. Cognitive engagement is supported through brain fitness activities such as Dakim, which target mental sharpness and memory. A fitness center is available on-site, providing opportunities for independent or group exercise.

According to resident and family feedback, The Willow is often described as a warm and home-like community with an accommodating and attentive staff. Many appreciate the inviting atmosphere, cleanliness, and the active lifestyle promoted through a robust selection of activities. The dining services have received positive remarks, particularly following enhancements in meal quality. However, some concerns have occasionally been noted regarding staffing levels, perceived declines in care following management changes, as well as cost considerations and occasional unmet needs during respite stays. Accessibility features may not meet every individual’s requirements, such as those needing consistent elevator access. Despite these challenges, The Willow continues to be recognized for its efforts in fostering a supportive, engaged, and resident-focused environment.

Costs at this community start at $3,300 and range up to $3,750. The average price in the community is $3,525, which is less than the average price in the area of $6,293. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.