The Watermark at Brooklyn Heights is a senior living community located in Brooklyn, New York, situated within the historic former Leverich Towers Hotel. The facility provides a range of care options, with a primary focus on memory care, as well as assisted living and independent living services. Residents live in a setting that integrates modern amenities with the character of a repurposed landmark, offering an environment tailored to both comfort and support.

Care and medical support at The Watermark at Brooklyn Heights incorporate a comprehensive approach suited to diverse health needs. The community offers memory care programs designed specifically to accommodate memory loss, featuring secured areas and layouts that prioritize resident safety and orientation. Medication management is available, alongside coordination with visiting or on-site healthcare professionals including optometrists and podiatrists. Diabetes care and incontinence care are provided, and ambulatory support is available for those requiring assistance with mobility. Residents also have access to therapy rooms and services from massage therapists, supporting both physical rehabilitation and relaxation. The facility employs staff who speak English and Spanish to ensure communication needs are met across a diverse resident population.

Support for activities of daily living is a core part of the services at The Watermark, with full assistance available for bathing, eating, dressing, and toileting. Onsite amenities include a barber and beauty salon, designed fitness programs, and opportunities to participate in yoga and chair yoga classes. Residents can join clubs and special interest communities, fostering engagement and social interaction. The emphasis on cultural, wellness, and educational programming is highlighted by a variety of onsite activities and supported by a therapy room for specialized care.

Complimentary transportation services are available for both medical and non-medical purposes, providing residents with access to healthcare appointments, shopping, and community outings. This transportation supports continued engagement with the surrounding area and ensures residents can attend external appointments as needed.

Family and resident feedback commonly praises the facility’s clean, attractive environment and the range of amenities offered. There is frequent mention of the courteous and attentive staff, including leadership and program managers, who foster a welcoming and supportive atmosphere. Reviewers highlight a strong sense of community and individual approach to resident needs, as evidenced by occasions such as birthday celebrations and support for resident artists. However, some family members have raised concerns about inconsistent medication management and delayed response times in wellness services, particularly in assisted living, and several express dissatisfaction with the daily dining experience. Positive reports emphasize staff warmth and the vibrancy of the community, especially for residents who are independent or have active family involvement, while concerns primarily center on wellness oversight and food quality. The facility continues to focus on delivering personalized care plans and enriching daily life through its amenities and cultural programs.

Costs at this community start at $4,980 and range up to $9,690. The average price in the community is $7,335, which is less than the average price in the area of $8,215. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.