The Village at Germantown is a continuing care retirement community located in Germantown, Tennessee. The facility offers a spectrum of senior living options, including independent living, assisted living, memory care, and skilled nursing services. Residents have access to transitional support, allowing them to move between levels of care as their needs change. Recent upgrades to the facility include enhancements to the healthcare center and common areas, which are designed to provide a comfortable environment and better care services. Amenities available on the campus encompass dining venues, wellness programs, and on-site healthcare.

Care and medical support at The Village at Germantown include services within specialized spaces such as a barber shop and beauty salon for personal grooming needs, and a therapy room for rehabilitation and restorative therapies. Podiatry services are also available on-site to assist residents with specialized foot care. Social connections are encouraged through clubs and community groups, which are regularly organized, supporting engagement and well-being for residents. The facility provides assistance with activities of daily living, including full assistance with bathing, eating, dressing, and toileting, ensuring individuals who need extensive help can receive appropriate support.

Transportation at The Village at Germantown is offered on a scheduled basis for both medical and non-medical purposes. The scheduled transportation service is designed to help residents attend medical appointments, local errands, and leisure activities outside the community, promoting independence and accessibility for residents who do not drive or prefer organized travel.

Resident and family feedback about The Village at Germantown reflects a diverse range of experiences. Many describe the environment as welcoming and well-maintained, with particular praise for independent living options. Staff friendliness, professionalism, and personalized care, especially in skilled nursing and rehabilitation areas, are commonly noted, as are engaging activities, dining flexibility, safety measures, and robust social programs. However, reviews also report recurring concerns about the quality of care and staff consistency in assisted living and long-term care settings. Issues cited include neglect—particularly during night shifts—heavy reliance on temporary staff, and communication difficulties with administration regarding complaints or financial matters. Some families have raised concerns about administrative transparency and accountability, noting delays and disputes over financial matters, as well as alleged mistreatment. While many residents express satisfaction with community life and short-term stays, feedback suggests that care quality can vary between care levels within the facility.

Costs at this community start at $2,421 and range up to $6,692. The average price in the community is $4,556, which is more than the average price in the area of $4,482. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.