The Pearl Senior Living, located in Lewisville, Texas, is a residential community offering assisted living and memory care services to seniors. The facility is designed to provide support with daily activities for residents who require varying levels of assistance, and it features specialized care options for individuals living with Alzheimer’s disease or other types of dementia. The built environment includes secured areas specifically intended to accommodate those with memory loss, with the goal of fostering a safe and supportive atmosphere. The Pearl Senior Living incorporates indoor and outdoor walking paths that allow residents to remain active within the security of the community. The facility offers a range of amenities, including a barber and beauty salon, communal areas for social clubs and activities, fitness and yoga programs (including chair yoga), and both English- and Spanish-speaking staff to better serve residents’ diverse needs.

Care and medical support at The Pearl Senior Living covers a broad spectrum consistent with its assisted living and memory care focus. Residents benefit from a secured environment, which is especially important for those in memory care and for individuals at risk of wandering. The community is structured to facilitate engagement through clubs, wellness activities, specially adapted walking paths, and organized events aimed at meeting the cognitive and social needs of residents. The care team provides hands-on support with activities of daily living, including full assistance with bathing, eating, dressing, and toileting. Medical services encompass medication management and coordination, diabetes care, incontinence care, ambulatory care, and courtesy transportation to medical appointments. The community’s approach to memory care emphasizes individualized attention, a structured daily routine, cognitive stimulation, and access to therapies appropriate for residents experiencing memory loss. Fitness programs, social activities, and opportunities for engagement are available to support physical and mental wellness. Staff are trained to deliver personal care and monitor health conditions as appropriate, with communication available in both English and Spanish to aid effective interactions.

Transportation services at The Pearl Senior Living include complimentary transportation for medical appointments and other necessary outings. This amenity supports residents' ability to maintain external medical care as well as attend personal errands or community events outside the facility, as needed. The transportation service is designed to facilitate access without burdening residents or families with additional logistical arrangements.

Feedback from residents and families demonstrates a wide range of experiences related to the care and services at The Pearl Senior Living. Many family members and residents have reported positive impressions, mentioning personal attention from staff, dedicated team members, engaging activity offerings including exercise classes and memory care support, and high-quality meals prepared by the community chef. The facility environment is frequently described as clean and well-maintained, and some residents emphasize effective communication and a supportive atmosphere during transitions, particularly noting the efforts of specific staff members such as Amy and Loraine.

Other reviews, however, have raised concerns regarding organizational consistency, management responsiveness, and staffing shortages. Reported challenges include issues with the timeliness and quality of apartment readiness, inconsistencies in housekeeping and laundry services, delays in medication administration, inadequate supervision during some shifts, and difficulty in resolving concerns through leadership. Staffing and administration turnover, as well as perceptions of underqualified management, are recurring themes in critical feedback. These operational issues have, at times, resulted in negative impacts for residents' daily experiences and the reliability of care. Overall, feedback indicates that individual resident experience at The Pearl Senior Living may differ due to staff and management variability. Consistency in care and services remains an ongoing area of attention, while a variety of amenities and specialized programs continue to be available for residents’ benefit.

Costs at this community start at $3,495 and range up to $6,482. The average price in the community is $4,988, which is more than the average price in the area of $4,662. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.