The Pearl at Five Forks

My wife was a resident of The Pearl at Five Forks for a few days. I like the fact that it was a smaller unit and the ratio of, I would call it service people to patients was far better than any of the other places. The facility was divided into any type of area life for certain things that looked li...

My wife was a resident of The Pearl at Five Forks for a few days. I like the fact that it was a smaller unit and the ratio of, I would call it service people to patients was far better than any of the other places. The facility was divided into any type of area life for certain things that looked like it was one big facility for everything. But basically, the service was down to where they had more staff per patient. We were very satisfied with the size of the room and the common spaces.

My loved one is currently a resident at The Pearl at Five Forks. Overall, her experience at this facility has been pretty good. The cleanliness and friendliness is good. The food and activities are also good. I would recommend this facility to others, but I would also say that it's helpful to visit ...

My loved one is currently a resident at The Pearl at Five Forks. Overall, her experience at this facility has been pretty good. The cleanliness and friendliness is good. The food and activities are also good. I would recommend this facility to others, but I would also say that it's helpful to visit and be active.

We've had issues here. Most of the care issues happen on the weekend when there's no office staff there. It's not as clean, individual care is less, staff is chatting more than working etc. But a lot of the other issues are constant, even during the week. I have to shave my loved one's face and trim...

We've had issues here. Most of the care issues happen on the weekend when there's no office staff there. It's not as clean, individual care is less, staff is chatting more than working etc. But a lot of the other issues are constant, even during the week. I have to shave my loved one's face and trim his nails when I visit because it's never done, but it's supposed to be. My biggest issue is his laundry gets mixed up and lost. We find it in other resident's rooms, even though his name is on his items. The mattress cover we bought to use on the brand new mattress that we bought him was taken to be washed and never brought back. He soiled his bed and it smells now. Housekeeping is not good, his room isn't clean, bathroom isn't clean, sheets aren't on his bed a lot of the time when I go to visit. He has several sets of sheets there, so there's no reason for it. Just not good care for the cost. It's a smaller facility and memory care only, so we thought that would help. But we've had these issues at all 3 of the facilities that he's been in, mixed and memory care only. So it seems like these are issues with every facility. I don't give facility recommendations due to the issues that we've seen at every place. I'd rather let people decide for themselves.

The Pearl at Five Forks is all memory care, when we came to visit we saw all of the residents and staff out and about. We did have an issue with the room in the beginning, but the caregivers tried their best and provided great care. Some were better at getting residents to participate in things. The...

The Pearl at Five Forks is all memory care, when we came to visit we saw all of the residents and staff out and about. We did have an issue with the room in the beginning, but the caregivers tried their best and provided great care. Some were better at getting residents to participate in things. They were all very friendly and helpful. I ate there once and the food was not very good, there was not much flavor to it and he was not the biggest fan of it either. It is a very nice facility and overall we had a positive experience with them.