The New Homestead Retirement Residence is an adult home located in Kew Gardens, NY, offering assisted living services to older adults who require support with daily activities but do not need full nursing care. The facility provides a range of services designed to support resident independence, including assistance with meals, medication management, and housekeeping. Residents have access to clean, adequately maintained private and communal living spaces. The facility emphasizes a community-oriented environment, offering daily exercise programs, recreational games, outings, musical entertainment, and activities intended to foster social interaction and engagement among residents.

Care and medical support at The New Homestead address a spectrum of resident needs. Incontinence care is available, and staff provide ambulatory assistance for residents with mobility challenges. The facility supports diabetes management, including help with medication and monitoring as prescribed, and provides podiatry services to address the foot care needs of residents. The community is equipped to accept residents with psychiatric issues and offers access to a therapy room for rehabilitative or therapeutic activities as needed. Staff members can assist with a range of activities of daily living, including bathing, eating, dressing, and toileting, where some physical assistance is required.

Resident and family reviews generally depict The New Homestead as a supportive, welcoming environment with a homey atmosphere and attentive, caring staff. Many reviewers note that staff are responsive to personal needs, flexible in accommodating transitions, and maintain strong communication with family members, which is valued by relatives who live at a distance. The variety of meal options, social activities, and the ease of access to administration and case management are also commonly regarded as positive attributes.

However, feedback also points to challenges, particularly regarding management communication and facility maintenance. Some residents and families have reported delays in responses to inquiries or policy clarifications, discrepancies between expectations set during facility tours and actual practice, and concerns about pest control or upkeep of the building's infrastructure. There are occasional criticisms of the consistency of care for residents with higher acuity needs and some instances of unprofessional behavior reported. While the frontline staff’s dedication and friendliness receive frequent praise, reviewers indicate that improvements in management communication and facility maintenance would benefit residents and families alike.

Costs at this community start at $3,000 and range up to $3,800. The average price in the community is $3,400, which is less than the average price in the area of $7,632. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.