Call for personalized pricing, availability, and touring 1 (844) 302-3301
If you would like to discuss employment, business-related inquiries, or inquire about a current resident, call this line: (866) 657-3621Care Types
- Assisted Living
Thank you for your request!
A Senior Living Advisor will contact you soon.
The Laurels & The Haven in Highland Creek
6101 Clarke Creek Parkway, Charlotte, NC, 28269
The Laurels & The Haven in Highland Creek
6101 Clarke Creek Parkway, Charlotte, NC, 28269
Everything You Need in the Comfort of Your Home
There is so much to do at The Laurels at Highland Creek and so much to share. It’s a place where families can reconnect. An abundance of activities and amenities are available to all residents, creating a home environment. Tag along on a shopping trip or social outing, spend a relaxing afternoon in the resident gardens or join an exercise class. The wide range of activities allows residents to expand, connect and engage.
The Laurels at Highland Creek offers a Five Star award-winning Bridge to Rediscovery Alzheimer’s and dementia care program. The program personalizes attention towards each resident, including recreational and occupational therapy activities that encourage engagement. Caregivers and residents collaborate to create a personalized approach regardless of if they are in memory care, respite care or assisted living. The community also welcomes anyone in need of outpatient rehabilitation.
Setting up appointments and figuring out transportation can be such a hassle, but you don’t need to worry about any of that at The Laurels—there’s local transportation for anyone looking to travel off the property, and in-house doctor visits, rehab and physical therapy are available.
A Dining Experience Like No Other
Eating the same food becomes a chore. At The Laurels, you are guaranteed healthy, nutritious restaurant-style meals along with meals created by a Food Network celebrity chef who excels in culinary marvels. If you enjoy cooking in the comfort of your own home, recipes and tips for residents, along with cooking competitions, are available in the activities program. The community’s prime location in Charlotte allows for plenty of local dining and sightseeing options.
Are you looking for a day of pampering before a night out on the town? Stop in the beauty salon or barber shop for haircuts, manicures, pedicures, spa services and more.
Floor Plans and Additional Information
There are six floor plans to choose from, including a Studio, Alcove, One-Bedroom, Two-Bedroom, Private Suite, and a Companion Suite. All primary utilities are included; telephone, internet, and cable are separate. The community is friendly, so don’t hesitate to bring your furry friend!
Please visit the links above for additional information or to speak with a community representative.
There are 10 hospitals within 25 miles of The Laurels & The Haven in Highland Creek. The two closest hospitals are Carolinas Continuecare Hospital At University which is 5.7 miles away and Carolinas Med Ctr-University which is 5.7 miles away.
Some of the key amenities available at The Laurels & The Haven in Highland Creek are:
- Pet Friendly
- Outdoor Areas
- Activity Center
- Beauty & Barber
- Housekeeping
Services and Amenities
Services
- Nearby Shopping
- Parking
- Complimentary Transportation
- Concierge
- Scheduled local transportation included
Activities & Fitness
- Social Outings
- Men's group
- Game/movie nights
- Woodworking/hobby shop
- Speaker series
- Walking paths
Dining & Nutrition
- All-Day Dining
- Library & Computer Lounge
- Meals Provided
- Vegetarian
- Special diets, Low sugar/salt options, Vegetarian/Vegan options
- Beverages and snacks available
Safety
- Visitor sign-in
- Keyed entries
Accommodations
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Dogs Allowed
- Intergenerational programs
- Suburban
- All primary utilities included; telephone, cable, and internet separate
Care
- Diabetic care
- Incontinence care
- Ambulatory care
- Medication management
- Hospice available on-site
- Doctor
The Bridge to Rediscovery is a wonderful program and the staff that is implementing it is wonderful. The upper management leaves a bit to be desired. The Haven Staff is AWESOME. the staff that has been caring for and loving on my mama [name removed] and [name removed] are stellar, I could not ask fo...
The Bridge to Rediscovery is a wonderful program and the staff that is implementing it is wonderful. The upper management leaves a bit to be desired. The Haven Staff is AWESOME. the staff that has been caring for and loving on my mama [name removed] and [name removed] are stellar, I could not ask for any better! I've (and my family) have been very happy with the Haven staff and environment that Mama has been in since day 1 [date removed] of the move in. I would tell people to overlook the paper problems and paper pushers. Just focus on the people that are caring for our loved ones. It is a big company and with that comes issues of upper level management caring only about the bottom line, money. Mama is happy, safe, loved, clean, and stimulated. I'm good!
Read moreThey don't exactly have their stuff together. They were all about sales but once we signed the contract, they dropped the ball. They first claimed they never received the FL2 (push the blame to someone else.) But in reality, they wanted it phrased a different way, but no one had told me that. I had ...
They don't exactly have their stuff together. They were all about sales but once we signed the contract, they dropped the ball. They first claimed they never received the FL2 (push the blame to someone else.) But in reality, they wanted it phrased a different way, but no one had told me that. I had to scramble to get another one sent the day before my mom was to move in. I had been there multiple times prior to that day but no one had said a word about needing anything more for move-in. They pushed for me to sign at the end of February but I did not hear back from our attorney until March so the contract was actually signed on [date removed]. We did not receive the keys until [date removed]. I spent a week cleaning and organizing her space and she moved in on the [date removed]. Our first statement started with a prorated bill for February and all of March. I have emailed three times now to ask that that be corrected cents they didn't even have a legal document in February and we didn't have access to the space until mid March. It appears that they have lost a few administrative staff people and a maintenance guy since we moved in. That seems like quite a bit of turnover in two months. The sales person said how they like to do a big move-in celebration and make their new residents feel welcome. Basically the celebration was me running her down in the hallway so that she could give Mom a gift bag with a blanket, a mug, and a word search book. They seem to have several empty rooms so I think that is why they are focused on sales but then drop the ball...I would probably not recommend this facility, you can find something just as good somewhere else , like their sister community that I wish we could have gotten into.
Read moreDid not and still haven't received a copy of Dr [name removed] assessment. This community could use improved. - Call lanyard system is not working properly ( "More fickle than you like", said[ name removed]. I asked what you were doing about it, no response. Stated you would pull the log report, ...
Did not and still haven't received a copy of Dr [name removed] assessment. This community could use improved. - Call lanyard system is not working properly ( "More fickle than you like", said[ name removed]. I asked what you were doing about it, no response. Stated you would pull the log report, No follow-up. Asked [name removed] about the call logs and she said they were deleted. When the button is pushed, not sure when anyone will show up - sometimes 20 minutes, sometimes an hour or more. Our loved one fell a few weeks back and no one called, had to plead for an incident report. Housekeeping was just okay, wet mopping the middle of the room floor, not emptying garbage regularly or putting liners back in the cans. Garbage or pine needles under end tables not vacuumed up. Toilet cleaned intermittently. Laundry - Still Missing pieces of laundry, was told the laundry person quit. Laundry was MIA for a couple of days. Timeliness of meds. sometimes at 8PM, sometimes at 9:30 PM where they had to wake her up. Mom fell late evening on Christmas eve. Received a call from CNA where they said to come pick up your mother that she dislocated her shoulder. I asked them to call an ambulance and they refused because insurance won't cover it. I told them to call an ambulance right then. They eventually did after I was quite agitated. Turns out she broke her humerus bone. Taking her in my car would have exacerbated the fracture. There were many times I had asked for an explanation of the levels of care which had gone unanswered. The Nursing director was very slow to answer my questions. Most times more than a week. Moved mom out as she was put into rehab where she still is today. We will not go back.
Read moreI toured this facility and it was very nice! The tour was fantastic and everything looked good.
The Laurels & The Haven looked like a pretty nice facility right when you walk in but was not as nice as we kept going. They would not let us try any of the food which was a disappointment.
The Laurels is an extremely nice facility. Is is a lot bigger with more residents and we were looking for a smaller place so that the care would be more personalized. There were some cleanliness issues that I found as well, but overall it looked like a nice place just not the right fit for us.