The Ivy at Watertown is a senior living community located in Watertown, Connecticut, offering both memory care as its primary care type as well as assisted living services for residents requiring various levels of support. The facility provides specialized programs tailored for individuals with Alzheimer's disease or other forms of dementia. Residents benefit from personalized care plans and assistance with daily living activities such as bathing, dressing, eating, and toileting, with the level of support ranging from full to partial assistance depending on individual needs.
The care and medical support at The Ivy at Watertown includes services for memory care—featuring an environment specifically designed to accommodate memory loss, with secure community spaces and indoor and outdoor walking paths to encourage safe movement and engagement. Diabetes management, medication administration, and incontinence care are provided under the oversight of trained staff, while regular visits from health professionals such as optometrists and podiatrists address routine and specialized medical needs. Ambulatory care and assistance for those with reduced mobility are available, although some reviews note concerns regarding the availability of certain mobility equipment. The community also offers fitness and wellness programs, including scheduled yoga and chair yoga classes, as well as an on-site barber and beauty salon. Residents can participate in various clubs and social communities, which are designed to promote socialization and support mental as well as physical well-being.
Transportation services at The Ivy at Watertown include complimentary transportation for both medical appointments and non-medical outings, supporting residents' access to healthcare as well as community-based activities and events. This offering is intended to facilitate both ongoing medical care and engagement in social or recreational opportunities outside the facility.
Resident and family reviews reflect a mixture of experiences at The Ivy at Watertown. Positive feedback often cites compassionate, attentive staff, frequent and clear communication, and a home-like environment created by both the facility’s design and its management. Many residents find satisfaction in the variety and quality of meals and the abundant activities and therapies provided. However, some reviewers have raised concerns about inconsistent communication, staffing levels on weekends, the cleanliness of certain facility areas—including reports of mold and rust in bathrooms—and charges for additional services. There are also mentions of hidden costs and a perceived need for greater transparency for prospective residents and their families. Overall, while the commitment of the caregiving staff is frequently commended, the feedback indicates a need for improvement in facility maintenance, consistency in care, and openness regarding services and fees to better meet families’ expectations. In 2023, the facility was recognized for maintaining safety and quality care throughout the COVID-19 pandemic.
Costs at this community start at $5,800 and range up to $8,250. The average price in the community is $7,025, which is less than the average price in the area of $8,349. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
