The Hickman, located in West Chester, Pennsylvania, is a senior living community offering assisted living, memory care, and independent living options for older adults. Established to provide individualized care in an inviting environment, The Hickman supports residents with diverse needs through personal care services, wellness programs, and opportunities for social engagement. The facility features the recently opened Anna T. Jeanes building, which expanded its accommodations and introduced a dedicated memory care neighborhood. The community’s approach includes environmentally-friendly initiatives and modern amenities, in a setting designed to promote comfort and resident well-being.

Care and medical support services at The Hickman include assistance for individuals managing chronic conditions such as diabetes and incontinence. The team provides medication management and support in both English and Spanish, accommodating communication and care preferences. Licensed nurses and support staff are available to address ambulatory needs, and podiatry services can be arranged. The secured memory care section, specifically designed to support memory loss, features layouts and programs tailored to residents living with cognitive impairment, prioritizing safety and ease of navigation. Amenities that promote activity and engagement include indoor and outdoor walking paths, clubs and communities for social connection, a barber and beauty salon, fitness and wellness programming, and regular yoga and chair yoga sessions. The Hickman also provides structured assistance with activities of daily living, offering full support for bathing, dressing, and toileting, alongside some physical assistance with eating as needed.

Transportation services at The Hickman encompass both scheduled local transport and transportation available at cost for residents’ medical and non-medical appointments. These services are designed to ensure residents have access to external healthcare providers, shopping, and recreational outings, supporting independence and connectivity with the broader community.

Resident and family feedback describes The Hickman as a well-maintained, welcoming facility with a high level of community engagement, friendly staff, and a positive transition experience for new residents. Reviews highlight attentive care and an environment that encourages participation in activities. Some concerns have been raised regarding inconsistent quality of care and staffing challenges—especially in memory care and for those with more intensive needs. Communication lapses, particularly during evening hours, and rigid scheduling have also been noted, with the community’s services appearing most suitable for individuals requiring moderate support. The administration is generally seen as responsive and organized, contributing to a sense of security for many residents. The Hickman’s combination of social opportunities, personalized care, and updated amenities continues to attract families seeking a supportive living environment, particularly for those with less complex care requirements.

Costs at this community start at $4,740 and range up to $5,190. The average price in the community is $4,965, which is less than the average price in the area of $6,290. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.