The Bay at Chesterfield

February, 2023 - This facility is a private pay facility and used to be called Grace Assisted Living. Under the old management, it had an excellent reputation and came highly recommended. But, the facility changed owners last summer and is now The Bay at Chesterfield. The State of Michigan websit...

February, 2023 - This facility is a private pay facility and used to be called Grace Assisted Living. Under the old management, it had an excellent reputation and came highly recommended. But, the facility changed owners last summer and is now The Bay at Chesterfield. The State of Michigan website does not list The Bay as a licensed facility at present. Currently, The Bay no longer has a full-time nurse on staff either. I feel these are two significant disadvantages for the residents. Also, many of the experienced managers and caregivers left after the change of ownership. In addition, The Bay is often shorthanded. At those times, medications may be late and call buttons have been answered late or not at all. There is also noticeable employee turnover. It's sad because the building is on the newer side, has some good caregivers and the food is ok.

This place used to be Grace Assisted Living. It was sold last summer and now it is no longer licensed by the state, nor do they have a nurse on staff. There are not enough good care givers. It feels like the new owners seem to be scrimping on quality care in order to make more money. In fact, th...

This place used to be Grace Assisted Living. It was sold last summer and now it is no longer licensed by the state, nor do they have a nurse on staff. There are not enough good care givers. It feels like the new owners seem to be scrimping on quality care in order to make more money. In fact, the place is expensive and rates do go up. Very disappointed.

This is typical assisted living. Staff is lazy, not trained, constant meetings nothing is done, meds are done incorrectly, Covid runs amuck, love ones ignored, the “supervisors” and “managers” seem to be more interested in their phones than work. The rooms are nice, the food is decent. Th...

This is typical assisted living. Staff is lazy, not trained, constant meetings nothing is done, meds are done incorrectly, Covid runs amuck, love ones ignored, the “supervisors” and “managers” seem to be more interested in their phones than work. The rooms are nice, the food is decent. The activities are ok. They have no transportation and residents feel locked in.

I was referred to this facility by caring.com. But, in the past year, this facility has gone downhill. Although they have a handful of excellent caregivers, the rest are average or less than average. The facility is usually short-staffed. Minimally trained caregivers and constant turnover make c...

I was referred to this facility by caring.com. But, in the past year, this facility has gone downhill. Although they have a handful of excellent caregivers, the rest are average or less than average. The facility is usually short-staffed. Minimally trained caregivers and constant turnover make care quality inconsistent. And despite repeated meetings on shortcomings, issues are not resolved.