Sutton Gardens Senior Living is an assisted living facility located in Flushing, New York. The residence provides care primarily for seniors who require help with daily activities and supports individuals with Alzheimer's disease and various forms of dementia through its memory care program. In addition to standard assisted living services, Sutton Gardens offers support for a range of healthcare needs, including incontinence care, ambulatory care, diabetes management, and the acceptance of residents with psychiatric diagnoses. The community is equipped to assist residents with bathing, eating, dressing, and toileting, and its care team is trained to deliver full assistance with these activities as needed.
The facility provides a secured environment, including an enclosed courtyard and wander guard or similar systems to ensure resident safety, especially for those in memory care. There are indoor and outdoor walking paths designed for mobility and supervised exercise, and the staff receives specialized memory care training to better support residents living with cognitive impairment. Additional medical support includes medication management and a mental wellness program focusing on overall behavioral and emotional health. Communication is available in both English and Spanish, accommodating a linguistically diverse population.
Sutton Gardens offers a range of amenities for residents, such as an on-site barber and beauty salon, organized religious services, and participation in various clubs and community activities intended to foster social connection. The facility emphasizes a secure and structured environment, with features aimed at balancing resident safety with opportunities for engagement.
Complimentary transportation services are provided for both medical appointments and non-medical purposes. This service is designed to help residents attend healthcare visits, run errands, or participate in outings beyond the facility as needed.
Feedback from residents and families is highly varied. Positive accounts frequently cite attentive and caring staff, clear communication with families, and a home-like atmosphere where some residents have experienced improvements in physical and mental health. Families sometimes report satisfaction with the community’s ability to accommodate high care needs and provide personalized attention. On the contrary, negative reviews highlight concerns regarding cleanliness, staffing levels, hygiene, and supervision. Reports sometimes describe medication errors, unsatisfactory activity programming, and issues with security and management responsiveness. Concerns about resident engagement and the overall environment are also noted, suggesting that individual experiences at Sutton Gardens can depend significantly on staffing, timing, and the unique needs of each resident. As of mid-2024, there have been no major reported changes or developments within the facility.
Costs at this community start at $3,800 and range up to $9,173. The average price in the community is $5,500, which is less than the average price in the area of $8,386. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
