Southminster is a nonprofit continuing care retirement community located in Charlotte, North Carolina. This facility provides a full spectrum of care options, including independent living, assisted living, skilled nursing, and memory care services. Residents have access to a comprehensive range of amenities and supportive services designed to support wellness and foster an active lifestyle. Southminster has recently undergone expansions and redevelopment projects to enhance its residences and update communal spaces, introducing new villas and advanced healthcare facilities as part of its commitment to meeting the evolving needs of its community.
Care and medical support at Southminster include a variety of specialized health services to address residents’ unique needs. They offer clubs and community programs designed to encourage social engagement, as well as therapeutic services such as hearing care, podiatry, speech and occupational therapy, dental care, and physical therapy. Onsite nurses provide ongoing medical oversight, and there are designated therapy rooms to facilitate individual and group therapy sessions. The memory care program is structured for residents living with cognitive impairments, with additional emphasis on safety and personalized support. Assistance with activities of daily living is available, including full support with bathing, eating, dressing, and toileting to ensure residents who require hands-on care are properly accommodated. Additional personal services include laundry and dry cleaning facilities, barber and beauty salon amenities, and wellness programs such as yoga to promote physical and mental well-being.
Resident feedback highlights a professional and compassionate staff, with particular praise for their treatment of residents during healthcare situations and emergencies. Southminster is recognized for its well-maintained environment, extensive activities program, and supportive atmosphere during sensitive times. Nevertheless, several recent reviews have reported concerns regarding staff professionalism, understaffing, and administrative communication. There are also mentions of some untrained personnel involved in direct care roles. Food quality and service speed have been noted areas for improvement, with several respondents perceiving a recent decline compared to previous years. Costs are considered high, which some families and residents believe limits accessibility to those able to afford premium services. Southminster continues to focus on maintaining a vibrant community experience amid these challenges, providing holistic and innovative wellness options for its residents.
Costs at this community start at $1,745 and range up to $7,239. The average price in the community is $4,492, which is less than the average price in the area of $4,641. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.