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Regency at Pineville
9120 Willow Ridge Road, Charlotte, NC, 28210
Regency at Pineville
9120 Willow Ridge Road, Charlotte, NC, 28210
Regency at Pineville is an assisted living facility in Charlotte, North Carolina. This community does not offer a level of care outside of assisted living. Hospice services are available on-site for residents who need them. This facility may offer respite or short-term stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.
Costs at this community start at $2,890 and range up to $5,063. The average price in the community is $3,920, which is less than the average price in the area of $4,646. The cost of assisted living in this area is less than the state average. Depending on the services the resident needs, additional services may increase the cost of care.
This community is pet-friendly. It's a good idea to check with the community during your visit to see if your pet will be allowed. To ensure the safety of all residents, the facility provides an emergency call system. Special diet meals are not always available, but some can accommodate residents' dietary requirements. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information. Apartment-style units are not always available, but this community offers studio/efficiency units and group housing options.
There are 10 hospitals within 25 miles of Regency at Pineville. The two closest hospitals are Carolinas Healthcare System Pineville which is 0.2 miles away and Carolinas Medical Center/Behav Health which is 7.7 miles away.
This community has above-average reviews for the area; click for detailed reviews on Regency at Pineville Reviews.
Some of the key amenities available at Regency at Pineville are:
- Beauty & Barber
- Clubs & Communities
- Pool
- Restaurant Style Dining
- Social Outings
Services and Amenities
Accommodations
- Air Conditioned
- Bath Tubs
- Beauty & Barber
- Beauty Salon
- Cable Or Satellite Tv
- Cats Allowed
Dining & Nutrition
- Anytime Dining
- Gluten-free
- Guest Meals
- Healthy Snacks
- International Cuisine
- Library & Computer Lounge
Care
- Ambulatory Care
- Assistance In Bathing, Grooming, Dressing, Ambulation And Dining
- Designed Specifically To Accommodate Memory Loss
- Diabetic Care
- Doctor
- Hospice Available On-site
Services
- Assisted Living
- Complimentary Transportation
- Hospice
- Memory Care
- Move-in Coordination
- Nearby Shopping
Activities & Fitness
- All-day Dining
- Arts And Crafts
- Bbqs Or Picnics
- Birthday Parties
- Clubs & Communities
- Community Service Programs
Neighborhood
- Movie Or Theater Room
- Outdoor Areas
- Piano Or Organ
Safety
- Activity Center
We placed a family member in The Charlotte AL in 2021. Nice facility with lovely interiors. The family member brought potential challenges, but we were confident she would acclimate well. Almost immediately, there were growing problems. The accounts of what we personally saw and heard from the f...
We placed a family member in The Charlotte AL in 2021. Nice facility with lovely interiors. The family member brought potential challenges, but we were confident she would acclimate well. Almost immediately, there were growing problems. The accounts of what we personally saw and heard from the family member and the staff differed significantly. Inconsistencies seemed to abound. We were making calls to the County Ombudsman, who was familiar with the Executive Director. Eventually, we had to get outside help to have her placed in another facility. We learned the hard way about 'State Scores' in AL facilities. It was a stressful, unpleasant and expensive process.
Read moreHad heard very promising feedback from friends whom have family or had them at The Charlotte in the past. Seemed the day we visited for the tour that you could tell staffing was short handed or staff had not shown up for the day. The facility needed a deep cleaning and had that smell that everyone ...
Had heard very promising feedback from friends whom have family or had them at The Charlotte in the past. Seemed the day we visited for the tour that you could tell staffing was short handed or staff had not shown up for the day. The facility needed a deep cleaning and had that smell that everyone thinks of when dealing with elderly residents. Just felt it could use some deep cleaning and refreshing otherwise everything seemed very nice.
Read moreThe care has been challenging, but it looks like it's going to improve.
Dining room has been closed off and on due to staffing issues. Activities offered include bingo, holiday parties, etc. They had a price raise of 10% since the beginning of 2022. That was a large increase. Hopefully, they can bring in more staff with the increase alone. Make sure you ask marketing ab...
Dining room has been closed off and on due to staffing issues. Activities offered include bingo, holiday parties, etc. They had a price raise of 10% since the beginning of 2022. That was a large increase. Hopefully, they can bring in more staff with the increase alone. Make sure you ask marketing about the increase. We were told 3% increase. It ended up 10%. The only issue we had was their pharmacy. Our loved ones bill was done on a 30 day basis versus getting her medicine every 90 days outside of the facility. I would check around for pharmacy options due to blister packs, etc. All in all 9/10. They worked hard to get her qualified for her insurance. They have dermatologist comes to see her, pediatrist, she goes to the beauty shop their, physical therapy, etc.
Read moreI think they're doing the best they can. But part of the problem is my parents started in December, which was right before that big Omicron Covid outbreak. So there have been a lot of challenges, including turnover in staffing, which creates problems. The residents are not being cared for consist...
I think they're doing the best they can. But part of the problem is my parents started in December, which was right before that big Omicron Covid outbreak. So there have been a lot of challenges, including turnover in staffing, which creates problems. The residents are not being cared for consistently by the same people, and I think my parents likely would have adjusted better had that not been the case. Also cleanliness has been an issue in the residents' rooms - again due to Covid - although the common spaces are fine. And my parents do like the food.
Read moreI like the Charlotte because I have a nice apartment, the people are kind, the staff are helpful and nice. The food is good. It's better than living at home because here people do things for me. I would recommend it.