Colonial Assisted Living in Boynton Beach

Someone called from there pretending that I had a shred machine in front of their buildings and wanted to get my email. I asked for them to text me a picture of the business card and she refused and gave me some fake email and name to try to get my email address. I called to them and the representat...

Someone called from there pretending that I had a shred machine in front of their buildings and wanted to get my email. I asked for them to text me a picture of the business card and she refused and gave me some fake email and name to try to get my email address. I called to them and the representative hung up on me when I was explaining that why would a random shred machine be sitting in front of their living facility for days and She hung up on me. I wouldn’t even send my worst enemy to This place.

It was horrible for me. I was constantly refused bed making service by CNA Natasha, defying her Supervisors over and over. There was never fresh cold water in the courtyard. When the water cooler was empty and I went to the kitchen for cold water, I was refused and told it wasn''t there responsibili...

It was horrible for me. I was constantly refused bed making service by CNA Natasha, defying her Supervisors over and over. There was never fresh cold water in the courtyard. When the water cooler was empty and I went to the kitchen for cold water, I was refused and told it wasn''t there responsibility. You could never, 95% of the time, locate a CNA or HHA. The nursing staff has no nurse. Even the head Medtech, supervising all the Medtechs, CNA and HHA''S Has no medical training besides a certificate for handing out medication. I was refused delivery of my medications by this Medtech saying ''she doesn''t have to and it''s my responsibility to go find her. WHAT?! That''s one of the reasons I lived there because I''d forget!! There is a list of Resident Rights large in the lobby, one being ''to have dignity'' When someone refuses to do something as simple as make your bed but simply refuses, who ignores you when your speaking and looks past you or looks away? I felt extreme humiliation. To be denied fresh water, either by Kitchen or CNA staff also felt horrible. The Receptionists here a lot of things that are totally private,, even under HIPPA law but have no shame in speaking loudly around staff and residents and completely shares with colleagues as gossip material. This made me severely uncomfortable. It wS always like the game of telephone with final result being unrecognizable. I also experienced something horrible and I was devastated yet the attitude of the staff was angry and retaliatory until I moved out Saturday. The Regional Director even took my cats catnip and even after learning it was not Marijuana but catnip she refused to return or replace it! How do you get to take someone''s property and have the authority be able to get away with not returning it??? Why would Regal Park Colonial ALF allow her to basically steal it? Lastly, the quality of the food is absolutely horrible. Almost every dessert is canned fruit cup.. They do not serve any fresh fruit at all.. The cuts of chicken are dark w bone and consistently dry.. Everything they serve is drowned in salt (yea, even fish) The servings are tiny, the turkey bacon cheese, the salads soggy.. I have pictures to attach.. Please remember that this review is from MY perspective, MY personal lense and MY experiences and emotions and others might feel differently, perfectly safe and happy in Colonials care and Colonial is quite affordable as well but located in a horrible neighborhood backed against the train tracks with the shaking and the noise that train tracks bring. Their new Executive Director is working really hard to turn this around and her future ideas and projects sound really amazing and I wish her all the luck in the world because with her Regional Director, Linda, she truly needs it.