Queens Boulevard Extended Care Facility

Very clean and organized

Overall, it’s okay, but having a loved one staying there for any extended period can be stressful—both for the loved one and yourself. A lot of the nurses [we’ve dealt with] are really wonderful and know what they’re doing, while others…not so much. Don’t be afraid to speak up! Some of t...

Overall, it’s okay, but having a loved one staying there for any extended period can be stressful—both for the loved one and yourself. A lot of the nurses [we’ve dealt with] are really wonderful and know what they’re doing, while others…not so much. Don’t be afraid to speak up! Some of the nurses just follow the orders to the letter and there were a few times there could have been dire consequences especially in the case of insulin doses. If there’s something medical they’re not equipped to handle such as a blood transfusion, the knee jerk reaction is to ship the patient off to the ER as opposed to double checking the numbers and/or making an appointment for a transfusion so there’s no risk of losing the bed. Communication is a problem here. Phone calls, for the most part, are not returned in a timely manner (if at all) or if you’re calling the phone can ring for as long as 30 minutes before they pick up—if they pick up. If your loved one goes to the ER and is gone for more than 24 hours, the facility just packs up their stuff and puts it in storage. They do not call you make sure they have everything or to give you a heads up. For the most part, polite requests are fulfilled, but there were a few times where polite didn’t cut it and it was necessary to show some teeth. The doctors I have dealt with there can be very rude and self-important—Jawaid, Shapiro, and Mawere come to mind. Each of these have their own own special place on my fecal scroll. My loved one’s blood pressure has been sky high for the last six months and despite repeated requests nothing was really done about it until he was recently switched to a different doctor. That’s another thing: if you or your loved one aren’t satisfied with the doctor—request a different one. Insist upon it. There is an in-house dialysis center on the first floor. It’s a separate entity but it’s convenient for the patients who need it. Finally, food. The kitchen has a variety of food and the patients’ selections are input daily. Sometimes the choices are weird like tuna salad platter for dinner (ew), but overall the food is pretty good. Like I said, it’s pretty good overall, but there are some things to watch out for. I’m sure my experience is different than most, but I hope it helps. I had to take off stars for the lack of communication, the doctors’ demeanor, and possible, but totally avoidable, health crises.

Organized well. Comfortable atmosphere. Patients happy. Plenty of heat. PJ

This place is full of Angels 😇