Quality Life Services Mercer is a care facility located in Mercer, Pennsylvania, offering a range of senior living options with a primary focus on assisted living and nursing home services. The facility supports residents who require varying levels of assistance, including those seeking post-surgical rehabilitation, ongoing skilled nursing care, or support for chronic health conditions. Quality Life Services Mercer provides both short-term and long-term care, aiming to meet the needs of individuals at different stages of health and mobility. The facility also offers physical, occupational, and speech therapy services as part of its rehabilitation programs.

Care and support at Quality Life Services Mercer include services tailored to English-speaking residents and those with specific care requirements such as incontinence care, ambulatory care, and diabetes management. Medication management is incorporated into the daily routine to ensure safe and appropriate administration. Memory care is available, with a secured community design and spaces structured to accommodate residents experiencing memory loss. The facility features a barber and beauty salon for personal grooming and podiatry services to address foot health. Residents have access to optometry services as well. The staff can provide full assistance with essential activities of daily living, including bathing, eating, dressing, and toileting, to support residents who require comprehensive help.

Transportation services are available at Quality Life Services Mercer for both medical appointments and non-medical outings, with transportation offered at cost to residents. This allows individuals to attend healthcare visits, community activities, or other engagements that support their wellbeing and independence. Additionally, the facility offers wellness activities such as yoga and chair yoga to promote physical health and mobility among its residents.

Reviews from residents and families reflect ongoing concerns about care quality at Quality Life Services Mercer. Feedback indicates widespread dissatisfaction, especially regarding poor communication, management responsiveness, and staffing issues. Several reports mention a lack of consistent oversight by medical professionals, inadequate cleanliness, and personal items going missing. There are recurring concerns about poorly maintained equipment, drafty rooms, and safety risks, with some allegations regarding the treatment of staff that could impact overall resident care. Despite these issues, some residents and families have commended individual staff members for their dedication and cheerful demeanor. Overall, while certain employees are described as caring and helpful, the general consensus suggests significant challenges in delivering consistent, reliable care at this facility. No major recent improvements or changes have been publicly reported.

Costs at this community start at $2,000 and range up to $5,510. The average price in the community is $3,755, which is less than the average price in the area of $4,435. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.