Phoenix Cove Personal Care Home is an assisted living community located in Gainesville, Georgia. The facility is designed to provide support to adults who need assistance with daily living activities while promoting independence whenever possible. Phoenix Cove features a secured community environment to help ensure resident safety, particularly for those at risk of wandering. Residents have access to a range of care services tailored to their individual needs, including incontinence care and ambulatory assistance for those who may require support with mobility.
Phoenix Cove also offers specialized memory care services, addressing the needs of residents with dementia or cognitive challenges. This includes routines and programming intended to engage memory care residents while maintaining safety. Regular wellness checks are conducted to monitor residents’ health status, and medication management services are provided to support proper administration and adherence to prescribed regimens. The community is able to address diabetes care needs, monitoring blood glucose levels and coordinating dietary and lifestyle support as needed. Services are delivered in both English and Spanish, enhancing communication and accessibility for a diverse resident population.
Transportation is available to residents at Phoenix Cove Personal Care Home. Scheduled local transportation helps residents attend medical appointments, as well as run errands and participate in off-site activities when appropriate. Transportation is offered at cost, allowing residents to maintain connections with community resources and engage in non-medical and medical outings as needed for their well-being.
Feedback from residents and families frequently notes appreciation for the environment, describing it as welcoming and vibrant. The atmosphere is often characterized as friendly and inclusive, with positive engagement mentioned between both staff and residents. Guests taking tours of the facility commonly report feeling well-informed and welcomed, with efforts by management—especially the executive director—highlighted for their dedication and compassion. The community’s approach to hospitality and resident engagement is cited as a strength.
On the other hand, some residents and families have expressed concerns about instability within facility management, referencing changes in leadership and their impact on care consistency and professional communication. There are reports pointing to inconsistent hygiene standards and safety procedures, particularly in the memory care unit, where additional private care might be recommended. While the overall caregiving culture is appreciated by many, issues have been noted regarding some staff qualifications, occasional lapses in resident safety, and interpersonal concerns with specific staff. Families considering Phoenix Cove may wish to discuss questions about management stability, specialized care provision, and communication practices in order to ensure the best fit for their needs.
Costs at this community start at $1,890 and range up to $6,220. The average price in the community is $4,055, which is less than the average price in the area of $4,288. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
